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Active Duty , Overseas Pacific Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| OVERSEAS | 55 | 48 | 52 | -3 |
| Overseas Pacific | 58 | 45 | 48 | -9 |
| 121st Gen Hosp-Seoul | 62 | 39 | *** | *** |
| 18th Med Grp-Kadena AB | *** | *** | *** | *** |
| NH Okinawa | *** | 38 | *** | *** |
| NH Yokosuka | *** | 50 | 51 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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