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Active Duty , Overseas Latin America
2006 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 77 76 91 90 63 89 59 72 74 74 91 81
CONUS MHS 66 61 83 83 54 80 51 52 61 64 90 74
OVERSEAS 64 61 85 84 57 81 51 51 60 59 87 74
Overseas Latin America 65 76 92 91 *** *** 54 49 *** *** 90 83
Out of Catchment OCONUS Region 59 64 87 84 62 78 58 56 62 61 92 69
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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