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Active Duty , North Army Claims Processing Claims Handled in a Reasonable Time |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 82 | 85 | 88 | 6 |
| CONUS MHS | 75 | 77 | 81 | 5 |
| ARMY | 74 | 77 | 80 | 5 |
| NORTH | 72 | 76 | 80 | 8 |
| North Army | 75 | 77 | 77 | 2 |
| Blanchfield ACH | *** | 81 | *** | *** |
| Dewitt ACH | *** | *** | 73 | *** |
| Guthrie AHC | 71 | 84 | 70 | -2 |
| Ireland ACH | 89 | 65 | 88 | -1 |
| Kenner AHC | *** | 96 | 76 | *** |
| Kimbrough Amb Car Cen-Ft Meade | 76 | 77 | 71 | -5 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 66 | 62 | 69 | 3 |
| Womack AMC | 68 | 85 | 85 | 17 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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