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Active Duty , North Navy Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 45 | 49 | 68 |
| NAVY | 46 | 52 | 69 |
| NORTH | 44 | 49 | 67 |
| North Navy | 42 | 51 | 67 |
| NBHC Little Creek | 52 | 58 | 88 |
| NBHC Navsta Sewells | 46 | 47 | 61 |
| NBHC Oceana | 40 | 49 | 55 |
| NH Camp Lejeune | *** | *** | *** |
| NH Cherry Point | *** | *** | *** |
| NH Great Lakes | 50 | 49 | 61 |
| NMC Portsmouth | 34 | 49 | 66 |
| NMCL Patuxent River | 64 | 58 | 60 |
| NMCL Quantico | 42 | 39 | 63 |
| NNMC Bethesda | 52 | 50 | 65 |
| Naval Health Care New England | 34 | 55 | 66 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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