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Active Duty , North Navy
Customer Service

  2004 2005 2006 Trend
Benchmark 61 63 63 2
CONUS MHS 52 51 54 2
NAVY 54 53 56 2
NORTH 51 50 53 3
North Navy 53 52 53 0
NBHC Little Creek *** 52 66 ***
NBHC Navsta Sewells *** 57 51 ***
NBHC Oceana *** 51 48 ***
NH Camp Lejeune *** *** *** ***
NH Cherry Point *** *** *** ***
NH Great Lakes *** *** 53 ***
NMC Portsmouth *** 53 49 ***
NMCL Patuxent River *** 49 60 ***
NMCL Quantico 59 46 48 -11
NNMC Bethesda 55 56 56 0
Naval Health Care New England 54 47 51 -3
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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