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Active Duty , North Navy Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| NAVY | 50 | 45 | 52 | 2 |
| NORTH | 45 | 42 | 49 | 4 |
| North Navy | 48 | 46 | 51 | 2 |
| NBHC Little Creek | *** | 43 | 58 | *** |
| NBHC Navsta Sewells | *** | 56 | 47 | *** |
| NBHC Oceana | *** | 51 | 49 | *** |
| NH Camp Lejeune | *** | 52 | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | 36 | *** | 49 | 12 |
| NMC Portsmouth | *** | 47 | 49 | *** |
| NMCL Patuxent River | *** | 42 | 58 | *** |
| NMCL Quantico | 46 | 35 | 39 | -7 |
| NNMC Bethesda | 46 | 51 | 50 | 4 |
| Naval Health Care New England | 52 | 39 | 55 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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