Active Duty , Claims Processing , North Navy


Active Duty , North Navy Claims Processing Claims Handled in a Reasonable Time
	2004	2005	2006	Trend
Benchmark	82	85	88	6
CONUS MHS	75	77	81	5
NAVY	71	79	79	8
NORTH	72	76	80	8
North Navy	67	82	83	15
NBHC Little Creek	*******	74	92	*******
NBHC Navsta Sewells	*******	82	77	*******
NBHC Oceana	*******	87	71	*******
NH Camp Lejeune	*******	*******	*******	*******
NH Cherry Point	*******	*******	*******	*******
NH Great Lakes	*******	*******	76	*******
NMC Portsmouth	*******	87	90	*******
NMCL Patuxent River	*******	81	92	*******
NMCL Quantico	80	79	60	-20
NNMC Bethesda	78	69	*******	*******
Naval Health Care New England	74	88	83	10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users