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Active Duty , North Air Force Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| AIR FORCE | 49 | 47 | 48 | -1 |
| NORTH | 45 | 42 | 49 | 4 |
| North Air Force | 46 | 44 | 47 | 1 |
| 1st Med Grp-Langley | 48 | 38 | 49 | 1 |
| 375th Med Grp-Scott | 54 | 28 | 52 | -2 |
| 66th Med Grp-Hanscom | 44 | 39 | 42 | -2 |
| 74th Med Grp-Wright-Patterson | 43 | 54 | 44 | 1 |
| North Region-Air force | *** | 54 | 59 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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