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Active Duty Dependents , All Regions
Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 93 93 94 1
CONUS MHS 86 87 87 2
ARMY 83 83 85 2
NAVY 86 88 87 1
AIR FORCE 88 87 88 0
OTHER 88 91 91 3
NORTH 84 85 87 3
North Army 80 77 83 3
North Navy 88 88 88 0
North Air Force 83 86 85 2
North Other 86 91 92 6
SOUTH 86 87 87 1
South Army 83 84 85 2
South Navy 85 90 89 4
South Air Force 88 87 87 -1
South Other 86 88 88 2
WEST 87 89 87 0
West Army 85 88 86 1
West Navy 85 88 83 -1
West Air Force 88 88 89 1
West Other 91 92 91 0
OVERSEAS 88 85 88 1
Overseas Europe 87 85 88 1
Overseas Pacific 88 86 89 2
Overseas Latin America 97 89 90 -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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