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Active Duty Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2004 2005 2006 Trend
Benchmark 89 90 90 2
CONUS MHS 82 81 80 -2
ARMY 80 77 77 -3
NAVY 82 82 78 -4
AIR FORCE 81 80 79 -2
OTHER 85 85 85 0
NORTH 81 80 78 -3
North Army 78 74 75 -2
North Navy 82 81 77 -5
North Air Force 79 80 73 -6
North Other 83 84 83 0
SOUTH 82 80 80 -2
South Army 82 79 79 -3
South Navy 80 78 78 -2
South Air Force 81 78 78 -3
South Other 83 83 84 1
WEST 83 83 81 -2
West Army 81 81 78 -3
West Navy 81 83 77 -4
West Air Force 82 80 81 -1
West Other 88 86 89 1
OVERSEAS 84 81 82 -2
Overseas Europe 82 78 80 -2
Overseas Pacific 88 86 85 -2
Overseas Latin America 97 90 90 -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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