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Active Duty Dependents , All Regions
Claims Processing
2006
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 88 90
CONUS MHS 83 84
ARMY 82 84
NAVY 82 82
AIR FORCE 85 87
OTHER 83 84
NORTH 85 85
North Army 83 86
North Navy 85 83
North Air Force 90 91
North Other 85 84
SOUTH 79 79
South Army 77 76
South Navy 82 79
South Air Force 83 81
South Other 76 79
WEST 84 88
West Army 81 88
West Navy 78 84
West Air Force 86 90
West Other 87 88
OVERSEAS 83 84
Overseas Europe 84 87
Overseas Pacific 84 75
Overseas Latin America *** ***
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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