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Retirees and Dependents , All Regions Courteous and Helpful Office Staff Courteous and Respectful |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 93 | 93 | 94 | 1 |
| CONUS MHS | 93 | 93 | 94 | 1 |
| ARMY | 92 | 91 | 92 | 0 |
| NAVY | 92 | 93 | 94 | 1 |
| AIR FORCE | 94 | 93 | 94 | -1 |
| OTHER | 94 | 93 | 95 | 2 |
| NORTH | 94 | 93 | 94 | 0 |
| North Army | 93 | 92 | 92 | -1 |
| North Navy | 92 | 94 | 94 | 2 |
| North Air Force | 94 | 94 | 94 | 0 |
| North Other | 95 | 93 | 95 | 0 |
| SOUTH | 93 | 92 | 94 | 1 |
| South Army | 92 | 90 | 91 | -1 |
| South Navy | 94 | 90 | 96 | 1 |
| South Air Force | 94 | 94 | 93 | -1 |
| South Other | 92 | 92 | 96 | 3 |
| WEST | 93 | 93 | 94 | 1 |
| West Army | 92 | 93 | 94 | 2 |
| West Navy | 91 | 92 | 92 | 0 |
| West Air Force | 95 | 93 | 94 | -1 |
| West Other | 94 | 94 | 95 | 1 |
| OVERSEAS | 94 | 92 | 92 | -2 |
| Overseas Europe | 98 | 90 | 96 | -2 |
| Overseas Pacific | 90 | 93 | 88 | -2 |
| Overseas Latin America | *** | *** | 92 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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