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Retirees and Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2004 2005 2006 Trend
Benchmark 89 90 90 2
CONUS MHS 89 88 89 1
ARMY 89 87 88 -2
NAVY 87 88 89 2
AIR FORCE 87 87 87 0
OTHER 89 89 91 2
NORTH 89 89 90 1
North Army 87 87 89 2
North Navy 87 87 90 2
North Air Force 87 89 88 1
North Other 90 90 91 1
SOUTH 89 88 90 1
South Army 91 84 87 -4
South Navy 87 90 89 3
South Air Force 89 89 89 0
South Other 89 88 91 2
WEST 87 88 88 0
West Army 90 91 87 -3
West Navy 87 85 87 0
West Air Force 86 86 86 1
West Other 88 90 90 2
OVERSEAS 91 89 90 -1
Overseas Europe 93 86 89 -3
Overseas Pacific 85 94 86 1
Overseas Latin America *** *** 100 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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