|
All Users , All Regions 2006 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Trends | ![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
| Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81 |
| CONUS MHS | 67 | 66 | 86 | 85 | 57 | 85 | 56 | 59 | 67 | 69 | 89 | 74 |
| ARMY | 65 | 62 | 84 | 83 | 59 | 83 | 55 | 55 | 68 | 67 | 88 | 73 |
| NAVY | 68 | 64 | 84 | 83 | 58 | 83 | 55 | 55 | 65 | 67 | 88 | 75 |
| AIR FORCE | 68 | 64 | 87 | 84 | 57 | 84 | 57 | 58 | 64 | 69 | 91 | 78 |
| OTHER | 67 | 73 | 90 | 88 | 56 | 86 | 56 | 66 | 69 | 72 | 90 | 72 |
| NORTH | 67 | 67 | 86 | 85 | 56 | 85 | 55 | 59 | 68 | 70 | 89 | 73 |
| North Army | 64 | 63 | 82 | 84 | 57 | 83 | 53 | 55 | 69 | 69 | 89 | 72 |
| North Navy | 67 | 64 | 83 | 83 | 57 | 86 | 54 | 54 | 66 | 68 | 88 | 72 |
| North Air Force | 69 | 64 | 87 | 85 | 55 | 82 | 58 | 58 | 65 | 68 | 92 | 77 |
| North Other | 68 | 76 | 91 | 89 | 56 | 87 | 57 | 67 | 68 | 74 | 90 | 73 |
| SOUTH | 68 | 66 | 86 | 85 | 58 | 83 | 57 | 60 | 67 | 69 | 90 | 75 |
| South Army | 67 | 62 | 83 | 82 | 59 | 81 | 58 | 57 | 67 | 69 | 88 | 74 |
| South Navy | 71 | 70 | 87 | 85 | 62 | 82 | 56 | 58 | 66 | 68 | 89 | 78 |
| South Air Force | 67 | 63 | 86 | 83 | 57 | 82 | 57 | 59 | 64 | 70 | 91 | 78 |
| South Other | 67 | 71 | 89 | 87 | 57 | 84 | 56 | 65 | 69 | 70 | 91 | 74 |
| WEST | 66 | 66 | 86 | 85 | 56 | 86 | 56 | 58 | 67 | 68 | 89 | 75 |
| West Army | 65 | 62 | 87 | 84 | 61 | 86 | 56 | 55 | 68 | 64 | 88 | 74 |
| West Navy | 65 | 60 | 82 | 81 | 59 | 82 | 56 | 54 | 63 | 66 | 88 | 76 |
| West Air Force | 67 | 64 | 87 | 84 | 56 | 86 | 56 | 57 | 64 | 68 | 90 | 79 |
| West Other | 68 | 75 | 90 | 89 | 53 | 88 | 55 | 67 | 71 | 72 | 90 | 72 |
| OVERSEAS | 66 | 65 | 86 | 86 | 59 | 82 | 54 | 56 | 62 | 64 | 87 | 76 |
| Overseas Europe | 67 | 65 | 85 | 85 | 60 | 83 | 56 | 55 | 63 | 62 | 88 | 75 |
| Overseas Pacific | 66 | 64 | 87 | 87 | 57 | 78 | 52 | 56 | 60 | 65 | 88 | 76 |
| Overseas Latin America | 63 | 72 | 90 | 94 | 61 | 83 | 57 | 70 | 70 | 72 | 78 | 72 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||||||||||