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All Users , All Regions
Courteous and Helpful Office Staff
2006
  Courteous and Respectful Helpful
Benchmark 94 88
CONUS MHS 90 82
ARMY 88 79
NAVY 88 80
AIR FORCE 91 82
OTHER 93 86
NORTH 90 82
North Army 87 78
North Navy 88 78
North Air Force 91 83
North Other 94 87
SOUTH 90 82
South Army 87 79
South Navy 91 84
South Air Force 89 82
South Other 93 85
WEST 90 83
West Army 90 83
West Navy 86 78
West Air Force 91 82
West Other 93 86
OVERSEAS 91 81
Overseas Europe 90 80
Overseas Pacific 92 82
Overseas Latin America 93 88
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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