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All Users , All Regions Courteous and Helpful Office Staff Courteous and Respectful |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 93 | 93 | 94 | 1 |
| CONUS MHS | 89 | 89 | 90 | 1 |
| ARMY | 86 | 87 | 88 | 2 |
| NAVY | 89 | 89 | 88 | -1 |
| AIR FORCE | 90 | 90 | 91 | 1 |
| OTHER | 91 | 91 | 93 | 2 |
| NORTH | 88 | 89 | 90 | 2 |
| North Army | 84 | 86 | 87 | 3 |
| North Navy | 89 | 90 | 88 | -1 |
| North Air Force | 88 | 90 | 91 | 3 |
| North Other | 92 | 92 | 94 | 2 |
| SOUTH | 89 | 89 | 90 | 1 |
| South Army | 85 | 86 | 87 | 1 |
| South Navy | 91 | 89 | 91 | 0 |
| South Air Force | 90 | 90 | 89 | -1 |
| South Other | 89 | 89 | 93 | 3 |
| WEST | 89 | 90 | 90 | 1 |
| West Army | 86 | 88 | 90 | 4 |
| West Navy | 88 | 89 | 86 | -1 |
| West Air Force | 91 | 90 | 91 | 1 |
| West Other | 92 | 92 | 93 | 1 |
| OVERSEAS | 90 | 89 | 91 | 1 |
| Overseas Europe | 90 | 89 | 90 | 1 |
| Overseas Pacific | 89 | 89 | 92 | 3 |
| Overseas Latin America | 97 | 90 | 93 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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