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How Well Doctors Communicate

Listens Carefully
  2004 2005 2006 Trend
Benchmark 89 90 90 2
CONUS MHS 84 84 84 0
ARMY 81 81 82 1
NAVY 83 84 82 -1
AIR FORCE 84 83 83 -1
OTHER 86 87 88 2
NORTH 83 84 84 1
North Army 79 80 83 4
North Navy 83 83 82 -2
North Air Force 84 84 83 -1
North Other 88 89 89 1
SOUTH 85 83 84 -1
South Army 85 80 81 -4
South Navy 84 85 84 0
South Air Force 84 84 83 -1
South Other 85 84 87 1
WEST 83 84 84 1
West Army 81 84 83 2
West Navy 82 83 80 -2
West Air Force 84 83 84 -1
West Other 85 87 89 4
OVERSEAS 84 83 84 0
Overseas Europe 83 81 83 0
Overseas Pacific 84 85 85 1
Overseas Latin America 98 88 96 -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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