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All Users , North Other
Customer Service
2006
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 53 63 72
CONUS MHS 49 54 68
OTHER 49 54 64
NORTH 48 55 67
North Other 47 58 62
Out of Catchment North Region 45 58 61
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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