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All Users , South Army Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 54 | 68 |
| ARMY | 51 | 54 | 71 |
| SOUTH | 52 | 54 | 69 |
| South Army | 51 | 54 | 71 |
| Bayne-Jones ACH | 47 | 52 | 77 |
| Brooke AMC | 61 | 46 | 66 |
| Darnall ACH | 62 | 63 | 74 |
| Eisenhower AMC | 52 | 45 | 73 |
| Fox AHC | 56 | 57 | 76 |
| Lyster ACH | 44 | 46 | 69 |
| Martin ACH | 53 | 52 | 70 |
| Moncrief ACH | 59 | 53 | 78 |
| Reynolds ACH | 46 | 62 | 70 |
| Winn ACH | 44 | 61 | 73 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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