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All Users , South Army Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 47 | 49 | 49 | 2 |
| ARMY | 48 | 48 | 51 | 2 |
| SOUTH | 50 | 52 | 52 | 1 |
| South Army | 54 | 53 | 51 | -3 |
| Bayne-Jones ACH | 49 | 44 | 47 | -3 |
| Brooke AMC | 54 | 55 | 61 | 7 |
| Darnall ACH | 65 | 50 | 62 | -3 |
| Eisenhower AMC | 48 | 48 | 52 | 4 |
| Fox AHC | 55 | 58 | 56 | 1 |
| Lyster ACH | 41 | 54 | 44 | 3 |
| Martin ACH | 56 | 55 | 53 | -3 |
| Moncrief ACH | 73 | 65 | 59 | -14 |
| Reynolds ACH | 52 | 52 | 46 | -6 |
| Winn ACH | 37 | 53 | 44 | 8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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