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All Users , South Navy Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 47 | 49 | 49 | 2 |
| NAVY | 49 | 52 | 49 | 0 |
| SOUTH | 50 | 52 | 52 | 1 |
| South Navy | 52 | 53 | 53 | 1 |
| NBHC Mayport | *** | 60 | 60 | *** |
| NH Beaufort | 48 | 53 | 58 | 10 |
| NH Charleston | 39 | 49 | 60 | 21 |
| NH Corpus Christi | 53 | 51 | 47 | -5 |
| NH Jacksonville | 59 | 56 | 60 | 1 |
| NH Pensacola | 53 | 52 | 51 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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