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All Users , South Air Force
Claims Processing

Claims Handled Correctly
  2004 2005 2006 Trend
Benchmark 85 87 90 5
CONUS MHS 82 82 85 3
AIR FORCE 83 84 85 2
SOUTH 84 81 83 -1
South Air Force 84 82 83 -2
12th Med Grp-Randolph 87 76 77 -10
17th Med Grp-Goodfellow 91 91 77 -14
20th Med Grp-Shaw 84 77 89 5
2nd Med Grp-Barksdale 89 87 83 -6
314th Med Grp-Little Rock 93 83 86 -7
325th Med Grp-Tyndall 90 89 92 2
42nd Med Grp-Maxwell 82 73 86 4
45th Med Grp-Patrick 83 86 86 3
59th Med Wing-Lackland 80 82 77 -4
6th Med Grp-MacDill 79 82 88 9
72nd Med Grp-Tinker 89 86 72 -16
78th Med Grp-Robins 80 80 87 7
7th Med Grp-Dyess 84 76 84 0
81st Med Grp-Keesler 76 76 79 3
82nd Med Grp-Sheppard 78 89 87 9
96th Med Grp-Eglin 87 88 89 1
South Region-Air force 87 76 74 -12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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