Return to Main Page        Help
All Users , West Army
2006 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 77 76 91 90 63 89 59 72 74 74 91 81
CONUS MHS 67 66 86 85 57 85 56 59 67 69 89 74
ARMY 65 62 84 83 59 83 55 55 68 67 88 73
WEST 66 66 86 85 56 86 56 58 67 68 89 75
West Army 65 62 87 84 61 86 56 55 68 64 88 74
Evans ACH 66 64 88 86 60 94 57 54 69 72 89 77
Irwin ACH 63 63 84 79 61 85 50 49 68 58 85 68
L. Wood ACH 64 61 87 82 61 86 59 54 67 68 85 66
Madigan AMC 65 55 88 87 64 80 54 56 69 62 89 76
Munson AHC 64 76 88 87 53 91 61 64 64 58 86 84
R W Bliss AHC 59 55 84 79 54 94 49 49 64 69 92 74
Tripler AMC 65 65 85 86 68 83 60 61 62 62 89 75
Weed ACH 63 71 91 87 56 96 58 56 63 64 87 75
William Beaumont AMC 60 60 83 80 57 92 58 49 76 69 87 78
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users