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All Users , West Army 2006 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81 |
| CONUS MHS | 67 | 66 | 86 | 85 | 57 | 85 | 56 | 59 | 67 | 69 | 89 | 74 |
| ARMY | 65 | 62 | 84 | 83 | 59 | 83 | 55 | 55 | 68 | 67 | 88 | 73 |
| WEST | 66 | 66 | 86 | 85 | 56 | 86 | 56 | 58 | 67 | 68 | 89 | 75 |
| West Army | 65 | 62 | 87 | 84 | 61 | 86 | 56 | 55 | 68 | 64 | 88 | 74 |
| Evans ACH | 66 | 64 | 88 | 86 | 60 | 94 | 57 | 54 | 69 | 72 | 89 | 77 |
| Irwin ACH | 63 | 63 | 84 | 79 | 61 | 85 | 50 | 49 | 68 | 58 | 85 | 68 |
| L. Wood ACH | 64 | 61 | 87 | 82 | 61 | 86 | 59 | 54 | 67 | 68 | 85 | 66 |
| Madigan AMC | 65 | 55 | 88 | 87 | 64 | 80 | 54 | 56 | 69 | 62 | 89 | 76 |
| Munson AHC | 64 | 76 | 88 | 87 | 53 | 91 | 61 | 64 | 64 | 58 | 86 | 84 |
| R W Bliss AHC | 59 | 55 | 84 | 79 | 54 | 94 | 49 | 49 | 64 | 69 | 92 | 74 |
| Tripler AMC | 65 | 65 | 85 | 86 | 68 | 83 | 60 | 61 | 62 | 62 | 89 | 75 |
| Weed ACH | 63 | 71 | 91 | 87 | 56 | 96 | 58 | 56 | 63 | 64 | 87 | 75 |
| William Beaumont AMC | 60 | 60 | 83 | 80 | 57 | 92 | 58 | 49 | 76 | 69 | 87 | 78 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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