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All Users , West Army Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 54 | 68 |
| ARMY | 51 | 54 | 71 |
| WEST | 48 | 52 | 70 |
| West Army | 54 | 55 | 74 |
| Evans ACH | 57 | 54 | 69 |
| Irwin ACH | 58 | 49 | 76 |
| L. Wood ACH | 53 | 49 | 82 |
| Madigan AMC | 62 | 59 | 70 |
| Munson AHC | 49 | 43 | 67 |
| R W Bliss AHC | 49 | 44 | 69 |
| Tripler AMC | 56 | 66 | 82 |
| Weed ACH | 35 | 64 | 69 |
| William Beaumont AMC | 51 | 46 | 75 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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