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All Users , West Army Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 47 | 49 | 49 | 2 |
| ARMY | 48 | 48 | 51 | 2 |
| WEST | 48 | 47 | 48 | 0 |
| West Army | 46 | 47 | 54 | 8 |
| Evans ACH | 47 | 38 | 57 | 11 |
| Irwin ACH | 39 | 51 | 58 | 19 |
| L. Wood ACH | 47 | 41 | 53 | 6 |
| Madigan AMC | 40 | 50 | 62 | 22 |
| Munson AHC | 30 | 53 | 49 | 19 |
| R W Bliss AHC | 41 | 51 | 49 | 8 |
| Tripler AMC | 66 | 42 | 56 | -10 |
| Weed ACH | 52 | 43 | 35 | -17 |
| William Beaumont AMC | 42 | 47 | 51 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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