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All Users , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 82 | 85 | 88 | 6 |
| CONUS MHS | 80 | 81 | 84 | 4 |
| ARMY | 79 | 79 | 83 | 3 |
| WEST | 82 | 81 | 85 | 3 |
| West Army | 79 | 78 | 84 | 5 |
| Evans ACH | 80 | 77 | 92 | 13 |
| Irwin ACH | 71 | 82 | 81 | 10 |
| L. Wood ACH | 75 | 80 | 88 | 13 |
| Madigan AMC | 82 | 80 | 80 | -2 |
| Munson AHC | 73 | 81 | 89 | 16 |
| R W Bliss AHC | 81 | 86 | 93 | 12 |
| Tripler AMC | 81 | 84 | 79 | -2 |
| Weed ACH | 77 | 78 | 97 | 19 |
| William Beaumont AMC | 87 | 74 | 93 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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