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All Users , West Navy Claims Processing Claims Handled Correctly |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 85 | 87 | 90 | 5 |
| CONUS MHS | 82 | 82 | 85 | 3 |
| NAVY | 82 | 82 | 85 | 3 |
| WEST | 85 | 84 | 88 | 3 |
| West Navy | 85 | 85 | 84 | -2 |
| NACC Port Hueneme | *** | 86 | 92 | *** |
| NBHC NAS North Island | *** | 83 | 82 | *** |
| NBHC NTC San Diego | *** | 83 | 81 | *** |
| NH Bremerton | 79 | 76 | 88 | 9 |
| NH Camp Pendleton | 88 | 87 | 84 | -4 |
| NH LeMoore | 87 | 81 | 90 | 3 |
| NH Oak Harbor | 76 | 90 | 84 | 8 |
| NH Twentynine Palms | 82 | 90 | 94 | 13 |
| NMC San Diego | 90 | 82 | 82 | -8 |
| NMCL Pearl Harbor | 82 | 88 | 88 | 7 |
| TRICARE Outpatient-Chula Vista | *** | *** | 96 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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