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All Users , West Air Force Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 68 | 73 | 72 | 5 |
| CONUS MHS | 67 | 65 | 68 | 1 |
| AIR FORCE | 69 | 69 | 70 | 1 |
| WEST | 68 | 66 | 70 | 2 |
| West Air Force | 70 | 70 | 71 | 1 |
| 10th Med Grp-USAF Academy | 61 | 66 | 60 | -1 |
| 21st Med Grp-Peterson | 73 | 66 | 73 | -1 |
| 30th Med Grp-Vandenberg | 63 | 78 | 66 | 3 |
| 355th Med Grp-Davis Monthan | 64 | 76 | 75 | 11 |
| 366th Med Grp-Mountain Home | 68 | 75 | 68 | 0 |
| 377th Med Grp-Kirtland | 62 | 69 | 71 | 10 |
| 3rd Med Grp-Elmendorf | 68 | 67 | 70 | 3 |
| 509th Med Grp-Whiteman | 73 | 77 | 81 | 8 |
| 55th Med Grp-Offutt | 63 | 66 | 69 | 7 |
| 56th Med Grp-Luke | 67 | 79 | 71 | 4 |
| 60th Med Grp-Travis | 65 | 66 | 74 | 9 |
| 61st Med Squad-Los Angeles | 78 | 67 | 70 | -8 |
| 75th Med Grp-Hill | 74 | 64 | 67 | -7 |
| 92nd Med Grp-Fairchild | 77 | 66 | 67 | -9 |
| 99th Med Grp-O'Callaghan Hosp | 77 | 75 | 70 | -7 |
| West Region-Air force | *** | 70 | 75 | *** |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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