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All Users , West Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2004 2005 2006 Trend
Benchmark 82 85 88 6
CONUS MHS 80 81 84 4
AIR FORCE 81 82 83 1
WEST 82 81 85 3
West Air Force 83 83 85 2
10th Med Grp-USAF Academy 84 84 77 -7
21st Med Grp-Peterson 81 89 87 6
30th Med Grp-Vandenberg 85 72 94 10
355th Med Grp-Davis Monthan 82 85 91 9
366th Med Grp-Mountain Home 85 90 84 -1
377th Med Grp-Kirtland 77 90 85 8
3rd Med Grp-Elmendorf 64 74 77 13
509th Med Grp-Whiteman 93 81 97 4
55th Med Grp-Offutt 82 78 82 0
56th Med Grp-Luke 81 91 85 4
60th Med Grp-Travis 89 84 78 -11
61st Med Squad-Los Angeles 84 77 83 -1
75th Med Grp-Hill 82 75 84 2
92nd Med Grp-Fairchild 90 80 91 1
99th Med Grp-O'Callaghan Hosp 86 85 85 -1
West Region-Air force *** 86 83 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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