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All Users , West Air Force
Claims Processing

Claims Handled Correctly
  2004 2005 2006 Trend
Benchmark 85 87 90 5
CONUS MHS 82 82 85 3
AIR FORCE 83 84 85 2
WEST 85 84 88 3
West Air Force 84 86 87 3
10th Med Grp-USAF Academy 89 83 82 -7
21st Med Grp-Peterson 87 88 88 1
30th Med Grp-Vandenberg 82 88 90 8
355th Med Grp-Davis Monthan 86 90 93 7
366th Med Grp-Mountain Home 88 89 90 2
377th Med Grp-Kirtland 79 88 86 7
3rd Med Grp-Elmendorf 72 83 83 11
509th Med Grp-Whiteman 96 92 98 2
55th Med Grp-Offutt 88 85 89 1
56th Med Grp-Luke 85 90 93 7
60th Med Grp-Travis 83 86 83 0
61st Med Squad-Los Angeles 84 79 83 -1
75th Med Grp-Hill 81 80 84 4
92nd Med Grp-Fairchild 91 89 90 -1
99th Med Grp-O'Callaghan Hosp 88 91 83 -5
West Region-Air force *** 88 89 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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