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All Users , West Other
Customer Service

  2004 2005 2006 Trend
Benchmark 61 63 63 2
CONUS MHS 55 54 57 2
OTHER 54 51 56 2
WEST 57 53 56 -1
West Other 56 48 53 -4
Out of Catchment West Region 55 47 52 -3
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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