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All Users , Overseas Europe
2006 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 77 76 91 90 63 89 59 72 74 74 91 81
CONUS MHS 67 66 86 85 57 85 56 59 67 69 89 74
OVERSEAS 66 65 86 86 59 82 54 56 62 64 87 76
Overseas Europe 67 65 85 85 60 83 56 55 63 62 88 75
48th Med Grp-Lakenheath 75 72 88 86 58 82 57 60 56 66 89 79
86th Med Grp-Ramstein 70 66 87 85 58 *** 53 51 65 68 87 76
Heidelberg Meddac 60 59 80 83 55 84 56 52 73 56 85 71
Landstuhl Regional Medcen 67 64 85 83 64 92 55 54 54 69 85 74
Wuerzburg Meddac 63 57 84 82 64 95 55 47 59 63 86 77
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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