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All Users , Overseas Latin America Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 47 | 49 | 49 | 2 |
| OVERSEAS | 50 | 52 | 49 | -1 |
| Overseas Latin America | 41 | 38 | 55 | 13 |
| Out of Catchment OCONUS Region | 39 | 41 | 47 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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