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All Users , Overseas Latin America Claims Processing Claims Handled in a Reasonable Time |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 82 | 85 | 88 | 6 |
| CONUS MHS | 80 | 81 | 84 | 4 |
| OVERSEAS | 80 | 75 | 79 | -2 |
| Overseas Latin America | 76 | 83 | 79 | 3 |
| Out of Catchment OCONUS Region | 80 | 73 | 72 | -8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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