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Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 93 93 94 1
CONUS MHS 89 89 90 1
ARMY 86 87 88 2
NORTH 88 89 90 2
North Army 84 86 87 3
Blanchfield ACH 82 80 75 -6
Dewitt ACH 85 89 92 6
Guthrie AHC 81 88 90 9
Ireland ACH 93 91 89 -4
Kenner AHC 88 86 88 0
Kimbrough Amb Car Cen-Ft Meade 87 87 89 2
McDonald ACH 85 91 90 5
Walter Reed AMC 85 87 88 4
Womack AMC 81 81 85 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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