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All Users , North Army Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 52 | 48 | 54 | 2 |
| ARMY | 52 | 47 | 54 | 2 |
| NORTH | 47 | 48 | 55 | 8 |
| North Army | 46 | 44 | 54 | 8 |
| Blanchfield ACH | 36 | 48 | 56 | 20 |
| Dewitt ACH | 49 | 36 | 49 | 1 |
| Guthrie AHC | 52 | 52 | 57 | 6 |
| Ireland ACH | 39 | 48 | 51 | 13 |
| Kenner AHC | 59 | 44 | 61 | 1 |
| Kimbrough Amb Car Cen-Ft Meade | 36 | 43 | 46 | 10 |
| McDonald ACH | 43 | 48 | 58 | 15 |
| Walter Reed AMC | 49 | 47 | 48 | -1 |
| Womack AMC | 48 | 42 | 57 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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