All Users , Claims Processing , North Navy


All Users , North Navy Claims Processing Claims Handled Correctly
	2004	2005	2006	Trend
Benchmark	85	87	90	5
CONUS MHS	82	82	85	3
NAVY	82	82	85	3
NORTH	79	81	86	7
North Navy	79	82	87	8
NBHC Little Creek	*******	78	89	*******
NBHC Navsta Sewells	*******	85	83	*******
NBHC Oceana	*******	89	82	*******
NH Camp Lejeune	81	90	91	11
NH Cherry Point	62	78	82	20
NH Great Lakes	71	78	83	12
NMC Portsmouth	90	83	86	-4
NMCL Patuxent River	*******	84	90	*******
NMCL Quantico	73	78	82	8
NNMC Bethesda	79	77	81	2
Naval Health Care New England	74	81	86	12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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