North Customer Service
| 2004 | 2005 | 2006 | Trend
Benchmark | 66 | 66 | 66 | 0
Enrollment Group
All Children | 54 | 57 | 57 | 3
Prime Enrollees | 53 | 56 | 57 | 4
Enrollees with Military PCM | 59 | 60 | 59 | 0
Enrollees with Civilian PCM | 50 | 51 | 57 | 7
Non-enrolled Beneficiaries | 55 | 60 | 57 | 2
Age Group
Children Under Age 6 | 54 | 55 | 56 | 2
Children 6-12 Years | 55 | 59 | 59 | 3
Children 13-17 Years | 51 | 57 | 55 | 4
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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