South Customer Service Problem with Paperwork
| 2004 | 2005 | 2006 | Trend
Benchmark | 76 | 76 | 76 | 0
Enrollment Group
All Children | 74 | 72 | 72 | -2
Prime Enrollees | 75 | 72 | 74 | -1
Enrollees with Military PCM | 76 | 77 | 76 | 0
Enrollees with Civilian PCM | 76 | 67 | 73 | -3
Non-enrolled Beneficiaries | 71 | 69 | 67 | -4
Age Group
Children Under Age 6 | 74 | 66 | 65 | -8
Children 6-12 Years | 75 | 77 | 77 | 2
Children 13-17 Years | 74 | 72 | 73 | 0
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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