 |
 |
||||||||||
|
CONUS MHS Customer Service Problem Getting Help from Customer Service |
|||||||||||
| 2004 | 2005 | 2006 | Trend | ||||||||
| Benchmark | 63 | 63 | 63 | 0 | |||||||
| Enrollment Group | |||||||||||
| All Children | 51 | 49 | 49 | -1 | |||||||
| Prime Enrollees | 51 | 48 | 48 | -3 | |||||||
| Enrollees with Military PCM | 55 | 50 | 47 | -8 | |||||||
| Enrollees with Civilian PCM | 47 | 46 | 51 | 4 | |||||||
| Non-enrolled Beneficiaries | 50 | 51 | 53 | 3 | |||||||
| Age Group | |||||||||||
| Children Under Age 6 | 53 | 47 | 48 | -5 | |||||||
| Children 6-12 Years | 52 | 50 | 52 | 0 | |||||||
| Children 13-17 Years | 47 | 49 | 47 | 1 | |||||||
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||||||||||
|
Click below to view this table by other groups CONUS MHS North South West | |||||||||||