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North
Courteous and Helpful Office Staff
2006
  Courteous and Respectful Helpful
Benchmark 96 93
Enrollment Group
All Children 94 88
Prime Enrollees 93 86
Enrollees with Military PCM 91 82
Enrollees with Civilian PCM 95 92
Non-enrolled Beneficiaries 97 94
Age Group
Children Under Age 6 90 85
Children 6-12 Years 94 88
Children 13-17 Years 97 92
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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