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North
Courteous and Helpful Office Staff

  2004 2005 2006 Trend
Benchmark 94 94 94 1
Enrollment Group
All Children 90 91 91 1
Prime Enrollees 88 90 89 1
Enrollees with Military PCM 87 88 87 0
Enrollees with Civilian PCM 92 92 93 1
Non-enrolled Beneficiaries 95 95 95 0
Age Group
Children Under Age 6 88 90 88 -1
Children 6-12 Years 90 91 91 1
Children 13-17 Years 93 93 94 2
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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