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North
Customer Service
  2004 2005 2006 Trend
Benchmark 66 66 66 0
Enrollment Group
All Children 54 57 57 3
Prime Enrollees 53 56 57 4
Enrollees with Military PCM 59 60 59 0
Enrollees with Civilian PCM 50 51 57 7
Non-enrolled Beneficiaries 55 60 57 2
Age Group
Children Under Age 6 54 55 56 2
Children 6-12 Years 55 59 59 3
Children 13-17 Years 51 57 55 4
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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 CONUS MHS   North   South   West