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South
Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 95 96 96 1
Enrollment Group
All Children 92 94 93 0
Prime Enrollees 92 92 92 0
Enrollees with Military PCM 90 91 90 0
Enrollees with Civilian PCM 95 95 94 -1
Non-enrolled Beneficiaries 96 98 96 0
Age Group
Children Under Age 6 89 92 89 0
Children 6-12 Years 93 94 93 1
Children 13-17 Years 96 95 97 1
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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