West , 2006 Composite Scores


West 2006 Composite Scores
	Ease of Access		Communication and Customer Service			Parents Ratings				Special Topics
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Courteous and Helpful Office Staff	Customer Service	Health Plan	Health Care	Personal Doctor or Nurse	Specialty Care	Involving Parents	Special Needs
Trends
Benchmark	83	84	94	94	66	67	85	84	76	*******	*******
Enrollment Group
All Children	75	74	90	91	55	65	74	76	77	86	59
Prime Enrollees	72	72	89	89	55	67	72	75	78	84	55
Enrollees with Military PCM	70	67	87	87	57	65	67	71	80	81	56
Enrollees with Civilian PCM	77	85	93	94	54	71	83	80	72	91	58
Non-enrolled Beneficiaries	83	83	92	94	55	62	83	79	73	90	66
Age Group
Children Under Age 6	71	72	87	89	57	69	73	77	78	85	58
Children 6-12 Years	74	75	90	90	56	64	72	74	76	86	52
Children 13-17 Years	78	76	90	93	53	62	77	75	77	86	65
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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