West , How Well Doctors Communicate


West How Well Doctors Communicate 2006
	Listens Carefully	Explains so you can Understand	Explains so your child can Understand	Shows Respect	Spends Time with your child
Benchmark	94	97	91	95	90
Enrollment Group
All Children	90	95	86	93	85
Prime Enrollees	89	95	86	92	84
Enrollees with Military PCM	87	94	82	91	81
Enrollees with Civilian PCM	93	96	91	95	89
Non-enrolled Beneficiaries	94	95	88	95	88
Age Group
Children Under Age 6	89	94	78	91	84
Children 6-12 Years	90	95	86	93	85
Children 13-17 Years	91	94	88	93	85
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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