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West
How Well Doctors Communicate

Shows Respect
  2004 2005 2006 Trend
Benchmark 95 95 95 0
Enrollment Group
All Children 92 92 93 1
Prime Enrollees 90 90 92 2
Enrollees with Military PCM 89 88 91 1
Enrollees with Civilian PCM 95 94 95 0
Non-enrolled Beneficiaries 95 97 95 0
Age Group
Children Under Age 6 91 89 91 0
Children 6-12 Years 91 91 93 2
Children 13-17 Years 93 94 93 0
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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