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West Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | ||||||||
| Benchmark | 76 | 76 | 76 | 0 | |||||||
| Enrollment Group | |||||||||||
| All Children | 73 | 71 | 70 | -3 | |||||||
| Prime Enrollees | 75 | 69 | 71 | -4 | |||||||
| Enrollees with Military PCM | 79 | 74 | 75 | -4 | |||||||
| Enrollees with Civilian PCM | 67 | 65 | 63 | -4 | |||||||
| Non-enrolled Beneficiaries | 65 | 71 | 65 | 0 | |||||||
| Age Group | |||||||||||
| Children Under Age 6 | 73 | 65 | 67 | -5 | |||||||
| Children 6-12 Years | 72 | 72 | 72 | 0 | |||||||
| Children 13-17 Years | 73 | 79 | 71 | -2 | |||||||
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||||||||||
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Click below to view this table by other groups CONUS MHS North South West | |||||||||||