All Users , North Navy Claims Processing Claims Handled Correctly
| 2005 | 2006 | 2007 | Trend
Benchmark | 88 | 88 | 88 | 0
CONUS MHS | 82 | 85 | 88 | 6
NAVY | 82 | 85 | 87 | 5
NORTH | 81 | 86 | 87 | 6
North Navy | 82 | 87 | 89 | 7
NACC Newport | 81 | 86 | 89 | 8
NBHC Little Creek | 78 | 89 | 94 | 17
NBHC Navsta Sewells | 85 | 83 | 90 | 5
NBHC Oceana | 89 | 82 | *** | ***
NH Camp Lejeune | 90 | 91 | 93 | 2
NH Cherry Point | 78 | 82 | 79 | 1
NH Great Lakes | 78 | 83 | 82 | 5
NMC Portsmouth | 83 | 86 | 92 | 9
NMCL Annapolis | *** | *** | 80 | ***
NMCL Patuxent River | 84 | 90 | 87 | 3
NMCL Quantico | 78 | 82 | 87 | 9
NNMC Bethesda | 77 | 81 | 72 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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