Active Duty , West Air Force Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 77 | 80 | 83 | 6
AIR FORCE | 79 | 79 | 84 | 5
WEST | 78 | 83 | 86 | 8
West Air Force | 80 | 83 | 90 | 10
10th Med Grp-USAF Academy | *** | *** | *** | ***
21st Med Grp-Peterson | 84 | 71 | 89 | 5
30th Med Grp-Vandenberg | *** | *** | 89 | ***
341st Med Grp-Malmstrom | *** | *** | 98 | ***
355th Med Grp-Davis Monthan | 90 | 88 | 99 | 9
366th Med Grp-Mountain Home | 92 | 84 | *** | ***
377th Med Grp-Kirtland | 82 | *** | 88 | 6
3rd Med Grp-Elmendorf | *** | *** | *** | ***
509th Med Grp-Whiteman | 82 | *** | 88 | 5
55th Med Grp-Offutt | *** | *** | 88 | ***
56th Med Grp-Luke | *** | 77 | 78 | ***
5th Med Grp-Minot | *** | *** | *** | ***
60th Med Grp-Travis | *** | *** | *** | ***
61st Med Squad-Los Angeles | *** | *** | 92 | ***
75th Med Grp-Hill | 78 | 78 | 91 | 14
90th Med Grp-F.E. Warren | 77 | *** | 91 | 15
92nd Med Grp-Fairchild | 70 | 88 | *** | ***
95th Med Grp-Edwards | *** | *** | 86 | ***
99th Med Grp-O'Callaghan Hosp | *** | *** | *** | ***
West Region-Air force | 79 | 85 | 89 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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