Active Duty , West Air Force Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 51 | 54 | 55 | 4
AIR FORCE | 54 | 54 | 57 | 3
WEST | 51 | 56 | 55 | 4
West Air Force | 53 | 53 | 58 | 5
10th Med Grp-USAF Academy | *** | *** | *** | ***
21st Med Grp-Peterson | 43 | 54 | 53 | 10
30th Med Grp-Vandenberg | *** | *** | 57 | ***
341st Med Grp-Malmstrom | *** | *** | *** | ***
355th Med Grp-Davis Monthan | 58 | 48 | 56 | -2
366th Med Grp-Mountain Home | 56 | 49 | 59 | 3
377th Med Grp-Kirtland | 43 | *** | 62 | 19
3rd Med Grp-Elmendorf | 55 | 52 | *** | ***
509th Med Grp-Whiteman | *** | *** | *** | ***
55th Med Grp-Offutt | *** | *** | 58 | ***
56th Med Grp-Luke | *** | 55 | *** | ***
5th Med Grp-Minot | *** | *** | *** | ***
60th Med Grp-Travis | *** | 51 | 63 | ***
61st Med Squad-Los Angeles | *** | 47 | 57 | ***
75th Med Grp-Hill | 49 | 43 | 67 | 18
90th Med Grp-F.E. Warren | *** | *** | *** | ***
92nd Med Grp-Fairchild | 56 | 45 | *** | ***
95th Med Grp-Edwards | *** | *** | 62 | ***
99th Med Grp-O'Callaghan Hosp | *** | *** | *** | ***
West Region-Air force | 52 | 60 | 63 | 11
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users