Enrollees with Military PCM , North Navy How Well Doctors Communicate 2007
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 84
CONUS MHS | 80 | 88 | 84 | 77
NAVY | 80 | 88 | 83 | 76
NORTH | 81 | 89 | 84 | 77
North Navy | 80 | 89 | 84 | 75
NACC Newport | 80 | 88 | 80 | 74
NBHC Little Creek | 83 | 89 | 89 | 76
NBHC Navsta Sewells | 77 | 90 | 80 | 70
NBHC Oceana | 73 | 81 | 75 | 64
NH Camp Lejeune | 74 | 89 | 82 | 76
NH Cherry Point | 76 | 87 | 74 | 74
NH Great Lakes | 83 | 91 | 89 | 80
NMC Portsmouth | 83 | 87 | 86 | 73
NMCL Annapolis | 86 | 96 | 85 | 85
NMCL Patuxent River | 82 | 89 | 85 | 74
NMCL Quantico | 83 | 85 | 84 | 67
NNMC Bethesda | 83 | 93 | 86 | 79
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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