Prime Enrollees , North Navy 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 64 | 86 | 84 | 59 | 86 | 59 | 57 | 66 | 68 | 90 | 75
NAVY | 64 | 62 | 84 | 82 | 58 | 86 | 56 | 53 | 63 | 64 | 90 | 75
NORTH | 63 | 64 | 85 | 84 | 58 | 85 | 57 | 56 | 66 | 66 | 89 | 74
North Navy | 63 | 60 | 84 | 82 | 57 | 87 | 53 | 51 | 62 | 63 | 89 | 76
NACC Newport | 69 | 70 | 84 | 81 | 58 | 89 | 60 | 59 | 74 | 75 | 88 | 75
NBHC Little Creek | 69 | 63 | 85 | 84 | 64 | 95 | 65 | 57 | 75 | 70 | 89 | 74
NBHC Navsta Sewells | 60 | 53 | 82 | 79 | 55 | 89 | 48 | 45 | 58 | 70 | 89 | 76
NBHC Oceana | 64 | 47 | 79 | 73 | 51 | *** | 50 | 43 | 61 | 57 | 87 | 76
NH Camp Lejeune | 60 | 63 | 84 | 83 | 65 | 92 | 53 | 43 | 53 | 66 | 88 | 75
NH Cherry Point | 63 | 64 | 82 | 79 | 53 | 85 | 52 | 42 | 63 | 57 | 88 | 68
NH Great Lakes | 63 | 63 | 86 | 85 | 55 | 81 | 53 | 60 | 71 | 73 | 90 | 71
NMC Portsmouth | 62 | 59 | 86 | 83 | 58 | 88 | 57 | 57 | 63 | 57 | 88 | 70
NMCL Annapolis | 70 | 71 | 84 | 88 | 55 | 87 | 48 | 59 | 72 | 71 | 90 | 85
NMCL Patuxent River | 69 | 66 | 87 | 83 | 58 | 88 | 55 | 49 | 47 | 60 | 90 | 77
NMCL Quantico | 61 | 61 | 81 | 80 | 61 | 85 | 49 | 50 | 64 | 61 | 92 | 83
NNMC Bethesda | 58 | 57 | 82 | 85 | 49 | 70 | 50 | 52 | 70 | 59 | 90 | 68
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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