Prime Enrollees , Overseas Latin America Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 66 | 69 | 71 | 5
OVERSEAS | 69 | 72 | 79 | 9
Overseas Latin America | 62 | 66 | 76 | 14
Out of Catchment OCONUS Region | 62 | 69 | 80 | 18
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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