Enrollees with Military PCM , North Other Customer Service 2007
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 49 | 55 | 71
OTHER | 42 | 54 | 64
NORTH | 48 | 54 | 69
North Other | 37 | 48 | 59
Out of Catchment North Region | 41 | 51 | 63
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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