Enrollees with Military PCM , West Army Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 80 | 83 | 86 | 6
ARMY | 79 | 82 | 85 | 6
WEST | 81 | 84 | 89 | 8
West Army | 78 | 86 | 89 | 11
Evans ACH | 76 | 93 | *** | ***
Irwin ACH | 79 | 86 | 92 | 12
L. Wood ACH | 79 | 87 | 96 | 17
Madigan AMC | 77 | 78 | 93 | 16
Munson AHC | 80 | 88 | 88 | 8
R W Bliss AHC | 86 | 93 | 93 | 6
Tripler AMC | 83 | 83 | *** | ***
Weed ACH | 78 | 96 | 80 | 2
William Beaumont AMC | 72 | 91 | 89 | 17
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users