Prime Enrollees , West Other Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 66 | 69 | 71 | 5
OTHER | 60 | 63 | 69 | 8
WEST | 67 | 71 | 74 | 6
West Other | 62 | 62 | 74 | 12
Out of Catchment West Region | 63 | 63 | 70 | 7
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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