All Users , South Army Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 65 | 68 | 71 | 6
ARMY | 67 | 71 | 72 | 5
SOUTH | 66 | 69 | 71 | 5
South Army | 67 | 71 | 70 | 2
Bayne-Jones ACH | 63 | 77 | 69 | 6
Brooke AMC | 63 | 66 | 73 | 11
Darnall ACH | 66 | 74 | 74 | 8
Eisenhower AMC | 67 | 73 | 79 | 12
Fox AHC | 65 | 76 | 75 | 10
Lyster ACH | 66 | 69 | 76 | 10
Moncrief ACH | 71 | 78 | 75 | 4
Reynolds ACH | 81 | 70 | 78 | -4
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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