Active Duty , West Air Force Courteous and Helpful Office Staff
| 2005 | 2006 | 2007 | Trend
Benchmark | 91 | 91 | 91 | 0
CONUS MHS | 83 | 83 | 84 | 1
AIR FORCE | 84 | 85 | 86 | 1
WEST | 82 | 84 | 84 | 2
West Air Force | 84 | 85 | 87 | 4
10th Med Grp-USAF Academy | 84 | 83 | 82 | -3
21st Med Grp-Peterson | 83 | 88 | 90 | 6
30th Med Grp-Vandenberg | 76 | 77 | 87 | 11
341st Med Grp-Malmstrom | 77 | 83 | 85 | 8
355th Med Grp-Davis Monthan | 88 | 83 | 88 | 0
366th Med Grp-Mountain Home | 83 | 87 | 83 | 0
377th Med Grp-Kirtland | 94 | 90 | 87 | -6
3rd Med Grp-Elmendorf | 88 | 80 | 85 | -3
509th Med Grp-Whiteman | 77 | 84 | 90 | 13
55th Med Grp-Offutt | 84 | 88 | 90 | 6
56th Med Grp-Luke | 85 | 88 | 92 | 7
5th Med Grp-Minot | 85 | 77 | 87 | 2
60th Med Grp-Travis | 80 | 94 | 88 | 8
61st Med Squad-Los Angeles | 85 | 89 | 82 | -2
75th Med Grp-Hill | 85 | 87 | 88 | 3
90th Med Grp-F.E. Warren | 91 | 84 | 88 | -3
92nd Med Grp-Fairchild | 86 | 82 | 88 | 2
95th Med Grp-Edwards | 94 | 92 | 95 | 1
99th Med Grp-O'Callaghan Hosp | 87 | 78 | 89 | 2
West Region-Air force | 74 | 84 | 88 | 14
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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