Active Duty , North Air Force Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 51 | 54 | 55 | 4
AIR FORCE | 54 | 54 | 57 | 3
NORTH | 49 | 53 | 54 | 4
North Air Force | 52 | 51 | 53 | 1
1st Med Grp-Langley | 50 | 56 | 59 | 9
375th Med Grp-Scott | 37 | 53 | 47 | 10
66th Med Grp-Hanscom | 47 | 57 | 55 | 8
74th Med Grp-Wright-Patterson | 55 | 52 | 51 | -4
89th Med Grp-Andrews | *** | *** | 46 | ***
North Region-Air force | 60 | 50 | 52 | -8
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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