Active Duty , South Other Customer Service Problem Getting Help from Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 43 | 49 | 51 | 9
OTHER | 42 | 45 | 51 | 9
SOUTH | 43 | 47 | 52 | 10
South Other | 38 | 33 | 56 | 18
Out of Catchment South Region | 36 | 31 | 56 | 20
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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