All Users , West Army Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 81 | 84 | 86 | 5
ARMY | 79 | 83 | 86 | 7
WEST | 81 | 85 | 88 | 7
West Army | 78 | 84 | 90 | 12
Evans ACH | 77 | 92 | 77 | 0
Irwin ACH | 82 | 81 | 92 | 10
L. Wood ACH | 80 | 88 | 93 | 13
Madigan AMC | 80 | 80 | 93 | 13
Munson AHC | 81 | 89 | 88 | 7
R W Bliss AHC | 86 | 93 | 94 | 8
Tripler AMC | 84 | 79 | 88 | 4
Weed ACH | 78 | 97 | 82 | 4
William Beaumont AMC | 74 | 93 | 87 | 14
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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