All Users , North Air Force 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
AIR FORCE | 68 | 64 | 87 | 84 | 60 | 87 | 59 | 57 | 65 | 70 | 91 | 79
NORTH | 66 | 67 | 87 | 85 | 58 | 86 | 57 | 59 | 69 | 68 | 89 | 74
North Air Force | 67 | 65 | 87 | 85 | 58 | 86 | 59 | 59 | 67 | 73 | 90 | 77
1st Med Grp-Langley | 66 | 65 | 87 | 87 | 61 | 84 | 54 | 54 | 58 | 67 | 89 | 78
375th Med Grp-Scott | 67 | 63 | 88 | 83 | 57 | 89 | 59 | 53 | 67 | 70 | 90 | 80
66th Med Grp-Hanscom | 68 | 71 | 91 | 92 | 55 | 85 | 58 | 67 | 63 | 71 | 94 | 77
74th Med Grp-Wright-Patterson | 71 | 77 | 90 | 87 | 56 | 84 | 66 | 66 | 69 | 78 | 88 | 72
89th Med Grp-Andrews | 68 | 64 | 89 | 86 | 58 | 80 | 54 | 61 | 67 | 69 | 93 | 76
North Region-Air force | 63 | 58 | 81 | 84 | 61 | 90 | 60 | 56 | 66 | 70 | 91 | 80
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users