Prime Enrollees , West Navy Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 66 | 69 | 71 | 5
NAVY | 67 | 73 | 71 | 4
WEST | 67 | 71 | 74 | 6
West Navy | 69 | 75 | 67 | -2
NACC Port Hueneme | 52 | 73 | 85 | 32
NBHC NAS North Island | 81 | 78 | 73 | -8
NBHC NTC San Diego | 70 | 73 | 63 | -7
NH Bremerton | 61 | 65 | 81 | 20
NH Camp Pendleton | 66 | 69 | 70 | 4
NH LeMoore | 71 | 76 | 75 | 5
NH Oak Harbor | 63 | 76 | 81 | 18
NMC San Diego | 63 | 83 | 57 | -6
NMCL Pearl Harbor | 69 | 75 | 77 | 7
TRICARE Outpatient-Chula Vista | 72 | 78 | 83 | 10
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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