All Users , South Air Force Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 54 | 57 | 59 | 5
AIR FORCE | 57 | 57 | 60 | 3
SOUTH | 56 | 58 | 59 | 3
South Air Force | 57 | 57 | 61 | 3
12th Med Grp-Randolph | 57 | 56 | 58 | 1
14th Med Grp-Columbus | 59 | 59 | 61 | 2
16th Med Grp-Hurlburt Field | 68 | *** | 54 | -14
17th Med Grp-Goodfellow | 54 | 53 | 63 | 9
20th Med Grp-Shaw | 59 | 62 | 56 | -3
2nd Med Grp-Barksdale | 57 | 58 | 66 | 8
314th Med Grp-Little Rock | 60 | 59 | 55 | -5
325th Med Grp-Tyndall | 64 | 65 | 59 | -5
42nd Med Grp-Maxwell | 59 | 61 | 66 | 7
45th Med Grp-Patrick | 63 | 68 | 56 | -7
59th Med Wing-Lackland | 54 | 58 | 60 | 7
6th Med Grp-MacDill | 57 | 54 | 61 | 4
72nd Med Grp-Tinker | 55 | 60 | 60 | 5
78th Med Grp-Robins | 57 | 59 | 57 | 0
7th Med Grp-Dyess | 55 | 59 | 62 | 7
81st Med Grp-Keesler | 58 | 55 | 66 | 9
82nd Med Grp-Sheppard | 58 | 60 | 60 | 2
96th Med Grp-Eglin | 54 | 55 | 60 | 6
South Region-Air force | 65 | 61 | 63 | -1
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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