Retirees and Dependents , All Regions Courteous and Helpful Office Staff Helpful
| 2005 | 2006 | 2007 | Trend
Benchmark | 89 | 89 | 89 | 0
CONUS MHS | 88 | 88 | 88 | 1
ARMY | 86 | 87 | 88 | 2
NAVY | 87 | 88 | 88 | 1
AIR FORCE | 89 | 87 | 88 | -1
OTHER | 88 | 89 | 89 | 1
NORTH | 87 | 88 | 89 | 2
North Army | 86 | 86 | 86 | 0
North Navy | 87 | 87 | 91 | 3
North Air Force | 87 | 88 | 90 | 3
North Other | 88 | 89 | 90 | 2
SOUTH | 86 | 88 | 87 | 1
South Army | 84 | 86 | 87 | 3
South Navy | 87 | 91 | 86 | -1
South Air Force | 89 | 87 | 87 | -2
South Other | 86 | 89 | 88 | 1
WEST | 89 | 88 | 88 | -1
West Army | 90 | 89 | 91 | 2
West Navy | 87 | 86 | 85 | -2
West Air Force | 89 | 88 | 88 | -1
West Other | 90 | 89 | 89 | -2
OVERSEAS | 83 | 88 | 90 | 7
Overseas Europe | 86 | 89 | 93 | 7
Overseas Pacific | 85 | 84 | 87 | 2
Overseas Latin America | *** | 93 | 89 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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