All Users , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 81 | 84 | 86 | 5
NAVY | 82 | 82 | 86 | 4
NORTH | 81 | 85 | 85 | 4
North Navy | 84 | 85 | 87 | 4
NACC Newport | 85 | 88 | 89 | 4
NBHC Little Creek | 83 | 94 | 96 | 14
NBHC Navsta Sewells | 86 | 79 | 88 | 3
NBHC Oceana | 87 | 79 | 73 | -15
NH Camp Lejeune | 88 | 84 | 94 | 6
NH Cherry Point | 85 | 83 | 84 | -1
NH Great Lakes | 74 | 79 | 85 | 11
NMC Portsmouth | 84 | 87 | 89 | 5
NMCL Annapolis | *** | *** | 89 | ***
NMCL Patuxent River | 85 | 87 | 91 | 6
NMCL Quantico | 81 | 77 | 84 | 3
NNMC Bethesda | 75 | 82 | 73 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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