Enrollees with Military PCM , North Army 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75
ARMY | 65 | 59 | 83 | 82 | 60 | 86 | 59 | 52 | 68 | 67 | 88 | 72
NORTH | 64 | 61 | 84 | 83 | 57 | 85 | 56 | 53 | 65 | 64 | 89 | 75
North Army | 63 | 59 | 82 | 82 | 59 | 86 | 59 | 52 | 68 | 64 | 88 | 73
Blanchfield ACH | 63 | 57 | 81 | 78 | 64 | 97 | 63 | 47 | 60 | 67 | 88 | 69
Dewitt ACH | 61 | 59 | 83 | 83 | 52 | 88 | 60 | 56 | 73 | 55 | 88 | 86
Ireland ACH | 64 | 63 | 79 | 82 | 53 | 87 | 62 | 52 | 59 | 68 | 87 | 73
Kenner AHC | 61 | 60 | 78 | 82 | 59 | 92 | 57 | 57 | 72 | 66 | 90 | 76
Kimbrough Amb Car Cen-Ft Meade | 60 | 59 | 84 | 83 | 56 | 91 | 62 | 54 | 66 | 60 | 89 | 77
McDonald ACH | 64 | 55 | 87 | 84 | 65 | 84 | 62 | 53 | 63 | 56 | 87 | 74
Walter Reed AMC | 68 | 64 | 86 | 88 | 56 | 76 | 59 | 53 | 75 | 60 | 88 | 73
Womack AMC | 66 | 53 | 79 | 80 | 64 | 78 | 54 | 46 | 74 | 73 | 87 | 72
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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