Prime Enrollees , North Army Customer Service Problem Getting Help from Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 48 | 53 | 55 | 8
ARMY | 48 | 54 | 54 | 6
NORTH | 46 | 53 | 55 | 8
North Army | 43 | 52 | 55 | 11
Blanchfield ACH | 48 | 55 | 55 | 7
Dewitt ACH | 39 | 48 | 53 | 14
Ireland ACH | 44 | 52 | 57 | 13
Kenner AHC | 44 | 60 | 51 | 7
Kimbrough Amb Car Cen-Ft Meade | 43 | 45 | 60 | 17
McDonald ACH | 49 | 52 | 61 | 12
Walter Reed AMC | 45 | 48 | 49 | 4
Womack AMC | 41 | 54 | 54 | 14
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users