Active Duty , West Army 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 60 | 84 | 82 | 55 | 84 | 53 | 50 | 63 | 64 | 89 | 73
ARMY | 64 | 58 | 82 | 81 | 57 | 83 | 54 | 47 | 64 | 65 | 87 | 71
WEST | 66 | 61 | 84 | 81 | 55 | 87 | 54 | 49 | 62 | 65 | 88 | 72
West Army | 68 | 61 | 84 | 80 | 61 | 86 | 58 | 52 | 62 | 68 | 86 | 69
Evans ACH | 69 | 48 | 76 | 75 | *** | *** | 66 | 67 | *** | *** | 88 | 70
Irwin ACH | 66 | 67 | 84 | 75 | *** | *** | 54 | 63 | *** | *** | 78 | 66
L. Wood ACH | 75 | 57 | 91 | 86 | *** | *** | 54 | 43 | *** | 77 | 92 | 72
Madigan AMC | 62 | 62 | 86 | 82 | 66 | *** | 51 | 41 | 68 | 79 | 82 | 62
Munson AHC | 66 | 66 | 82 | 84 | 60 | 86 | 63 | 50 | 50 | 59 | 93 | 74
R W Bliss AHC | 66 | 68 | 86 | 87 | 48 | *** | 60 | 62 | *** | 76 | 86 | 83
Tripler AMC | 76 | 61 | 75 | 76 | *** | *** | 63 | 58 | 54 | *** | 84 | 70
Weed ACH | 57 | 65 | 89 | 85 | *** | *** | 46 | 42 | *** | 66 | 85 | 80
William Beaumont AMC | 63 | 65 | 88 | 83 | *** | *** | 64 | 51 | *** | 57 | 94 | 65
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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