All Users , South Air Force Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 81 | 84 | 86 | 5
AIR FORCE | 82 | 83 | 87 | 5
SOUTH | 81 | 83 | 85 | 4
South Air Force | 81 | 82 | 83 | 2
12th Med Grp-Randolph | 70 | 80 | 67 | -3
14th Med Grp-Columbus | 81 | 85 | 86 | 6
16th Med Grp-Hurlburt Field | 84 | *** | 83 | -1
17th Med Grp-Goodfellow | 91 | 83 | 90 | -2
20th Med Grp-Shaw | 80 | 90 | 85 | 5
2nd Med Grp-Barksdale | 87 | 80 | 87 | 1
314th Med Grp-Little Rock | 77 | 84 | 87 | 10
325th Med Grp-Tyndall | 87 | 89 | 86 | 0
42nd Med Grp-Maxwell | 77 | 86 | 76 | -1
45th Med Grp-Patrick | 88 | 90 | 89 | 1
59th Med Wing-Lackland | 81 | 82 | 76 | -5
6th Med Grp-MacDill | 85 | 84 | 78 | -7
72nd Med Grp-Tinker | 85 | 76 | 77 | -7
78th Med Grp-Robins | 79 | 82 | 85 | 6
7th Med Grp-Dyess | 75 | 85 | 87 | 12
81st Med Grp-Keesler | 70 | 83 | 85 | 15
82nd Med Grp-Sheppard | 84 | 85 | 78 | -6
96th Med Grp-Eglin | 88 | 88 | 86 | -2
South Region-Air force | 79 | 70 | 89 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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