Active Duty , South Navy Customer Service 2007
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 45 | 51 | 69
NAVY | 45 | 51 | 66
SOUTH | 47 | 52 | 69
South Navy | 46 | 52 | 67
NBHC Mayport | *** | *** | ***
NH Beaufort | *** | *** | ***
NH Charleston | 44 | 57 | 70
NH Corpus Christi | 34 | 38 | 65
NH Jacksonville | *** | 69 | ***
NH Pensacola | 45 | 54 | 62
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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