Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 77 | 80 | 83 | 6
NAVY | 79 | 79 | 83 | 4
WEST | 78 | 83 | 86 | 8
West Navy | 80 | 79 | 82 | 2
NACC Port Hueneme | 75 | 85 | 91 | 16
NBHC NAS North Island | 85 | 76 | 94 | 8
NBHC NTC San Diego | *** | *** | *** | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | *** | *** | 73 | ***
NH Oak Harbor | *** | *** | *** | ***
NMC San Diego | 66 | 74 | *** | ***
NMCL Pearl Harbor | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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