All Users , North Army 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
ARMY | 65 | 61 | 84 | 83 | 60 | 87 | 58 | 54 | 69 | 68 | 87 | 73
NORTH | 66 | 67 | 87 | 85 | 58 | 86 | 57 | 59 | 69 | 68 | 89 | 74
North Army | 64 | 61 | 84 | 83 | 60 | 86 | 58 | 55 | 69 | 66 | 89 | 72
Blanchfield ACH | 66 | 59 | 83 | 79 | 63 | 98 | 65 | 52 | 59 | 71 | 88 | 71
Dewitt ACH | 62 | 65 | 87 | 83 | 55 | 89 | 59 | 60 | 67 | 57 | 90 | 78
Ireland ACH | 65 | 68 | 83 | 83 | 60 | 92 | 61 | 55 | 65 | 76 | 89 | 73
Kenner AHC | 61 | 61 | 79 | 83 | 59 | 93 | 59 | 58 | 74 | 65 | 91 | 76
Kimbrough Amb Car Cen-Ft Meade | 61 | 61 | 86 | 83 | 55 | 86 | 62 | 56 | 68 | 62 | 89 | 73
McDonald ACH | 66 | 58 | 87 | 86 | 65 | 87 | 64 | 55 | 63 | 61 | 87 | 75
Walter Reed AMC | 66 | 66 | 87 | 89 | 57 | 69 | 55 | 58 | 75 | 65 | 89 | 71
Womack AMC | 64 | 56 | 80 | 83 | 65 | 84 | 49 | 49 | 75 | 76 | 89 | 68
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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