Active Duty , All Regions Claims Processing 2007
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 87 | 88
CONUS MHS | 83 | 84
ARMY | 82 | 84
NAVY | 83 | 85
AIR FORCE | 84 | 85
OTHER | 82 | 83
NORTH | 80 | 83
North Army | 76 | 82
North Navy | 85 | 88
North Air Force | 81 | 82
North Other | 78 | 78
SOUTH | 83 | 84
South Army | 86 | 86
South Navy | 82 | 82
South Air Force | 80 | 81
South Other | 85 | 85
WEST | 86 | 87
West Army | 86 | 86
West Navy | 82 | 83
West Air Force | 90 | 90
West Other | 85 | 87
OVERSEAS | 79 | 83
Overseas Europe | 76 | 81
Overseas Pacific | 81 | 84
Overseas Latin America | *** | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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