Active Duty , North Air Force 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 60 | 84 | 82 | 55 | 84 | 53 | 50 | 63 | 64 | 89 | 73
AIR FORCE | 67 | 60 | 86 | 83 | 57 | 85 | 56 | 51 | 59 | 66 | 92 | 80
NORTH | 64 | 60 | 84 | 84 | 54 | 81 | 52 | 51 | 64 | 61 | 89 | 74
North Air Force | 66 | 58 | 84 | 83 | 53 | 82 | 56 | 52 | 61 | 67 | 94 | 81
1st Med Grp-Langley | 63 | 57 | 89 | 86 | 59 | *** | 51 | 51 | 43 | 60 | 90 | 92
375th Med Grp-Scott | 62 | 56 | 84 | 75 | 47 | 78 | 55 | 45 | *** | 68 | 89 | 74
66th Med Grp-Hanscom | 69 | 68 | 91 | 91 | 55 | 83 | 56 | 65 | 57 | 74 | 91 | 77
74th Med Grp-Wright-Patterson | 74 | 69 | 90 | 85 | 51 | *** | 56 | 60 | 75 | 79 | 98 | 67
89th Med Grp-Andrews | 66 | 57 | 88 | 87 | 46 | *** | 48 | 49 | *** | 49 | 97 | 77
North Region-Air force | 64 | 53 | 79 | 86 | 52 | 89 | 62 | 53 | 60 | 68 | 95 | 81
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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