Active Duty , South Army Customer Service Problem Finding/Understanding Written Material
| 2005 | 2006 | 2007 | Trend
Benchmark | 53 | 53 | 53 | 0
CONUS MHS | 46 | 44 | 45 | 0
ARMY | 42 | 47 | 50 | 8
SOUTH | 48 | 44 | 47 | -1
South Army | 46 | 46 | 50 | 5
Bayne-Jones ACH | *** | *** | *** | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 41 | 54 | *** | ***
Eisenhower AMC | 45 | 55 | 45 | 0
Fox AHC | *** | *** | *** | ***
Lyster ACH | 54 | 39 | *** | ***
Moncrief ACH | *** | *** | 52 | ***
Reynolds ACH | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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