Active Duty , South Army Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 64 | 68 | 69 | 5
ARMY | 64 | 69 | 73 | 8
SOUTH | 64 | 65 | 69 | 5
South Army | 62 | 65 | 71 | 8
Bayne-Jones ACH | *** | 80 | 60 | ***
Brooke AMC | *** | *** | *** | ***
Darnall ACH | 62 | 65 | *** | ***
Eisenhower AMC | 64 | 70 | 76 | 12
Fox AHC | *** | *** | *** | ***
Lyster ACH | 59 | 56 | 73 | 14
Moncrief ACH | *** | *** | 71 | ***
Reynolds ACH | *** | 58 | 83 | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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