All Users , All Regions Claims Processing 2007
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 87 | 88
CONUS MHS | 86 | 88
ARMY | 86 | 87
NAVY | 86 | 87
AIR FORCE | 87 | 87
OTHER | 86 | 87
NORTH | 85 | 87
North Army | 85 | 87
North Navy | 87 | 89
North Air Force | 87 | 84
North Other | 85 | 86
SOUTH | 85 | 86
South Army | 86 | 87
South Navy | 87 | 86
South Air Force | 83 | 85
South Other | 86 | 86
WEST | 88 | 90
West Army | 90 | 89
West Navy | 86 | 87
West Air Force | 90 | 91
West Other | 87 | 91
OVERSEAS | 80 | 84
Overseas Europe | 80 | 83
Overseas Pacific | 77 | 80
Overseas Latin America | 89 | 90
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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