Active Duty , South Air Force Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 51 | 54 | 55 | 4
AIR FORCE | 54 | 54 | 57 | 3
SOUTH | 52 | 52 | 56 | 5
South Air Force | 56 | 53 | 57 | 1
12th Med Grp-Randolph | 48 | 39 | 49 | 1
14th Med Grp-Columbus | *** | *** | 52 | ***
16th Med Grp-Hurlburt Field | *** | *** | 40 | ***
17th Med Grp-Goodfellow | *** | *** | 57 | ***
20th Med Grp-Shaw | 56 | 53 | 50 | -6
2nd Med Grp-Barksdale | 49 | 55 | 59 | 10
314th Med Grp-Little Rock | 54 | 51 | 51 | -3
325th Med Grp-Tyndall | 57 | 61 | 58 | 1
42nd Med Grp-Maxwell | 51 | 56 | 61 | 10
45th Med Grp-Patrick | 59 | *** | *** | ***
59th Med Wing-Lackland | *** | *** | 64 | ***
6th Med Grp-MacDill | *** | 53 | 53 | ***
72nd Med Grp-Tinker | 51 | 47 | 53 | 2
78th Med Grp-Robins | 58 | 56 | 50 | -8
7th Med Grp-Dyess | 58 | 48 | 53 | -5
81st Med Grp-Keesler | *** | *** | *** | ***
82nd Med Grp-Sheppard | 60 | 61 | 51 | -9
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | *** | 62 | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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