Active Duty , North Navy Claims Processing Claims Handled Correctly
| 2005 | 2006 | 2007 | Trend
Benchmark | 88 | 88 | 88 | 0
CONUS MHS | 77 | 80 | 84 | 7
NAVY | 78 | 80 | 85 | 7
NORTH | 74 | 79 | 83 | 9
North Navy | 78 | 84 | 88 | 10
NACC Newport | 80 | 86 | 96 | 16
NBHC Little Creek | 59 | 92 | *** | ***
NBHC Navsta Sewells | 80 | 82 | 90 | 10
NBHC Oceana | 89 | 76 | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | *** | 79 | 86 | ***
NMC Portsmouth | 81 | 82 | 93 | 12
NMCL Annapolis | *** | *** | *** | ***
NMCL Patuxent River | 74 | 87 | 78 | 4
NMCL Quantico | 71 | 66 | *** | ***
NNMC Bethesda | 74 | *** | 67 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users