Active Duty , South Air Force Courteous and Helpful Office Staff Helpful
| 2005 | 2006 | 2007 | Trend
Benchmark | 89 | 89 | 89 | 0
CONUS MHS | 79 | 78 | 79 | 1
AIR FORCE | 80 | 80 | 81 | 2
SOUTH | 78 | 78 | 79 | 1
South Air Force | 79 | 79 | 80 | 0
12th Med Grp-Randolph | 82 | 80 | 85 | 3
14th Med Grp-Columbus | 78 | 94 | 83 | 4
16th Med Grp-Hurlburt Field | 78 | 80 | 73 | -6
17th Med Grp-Goodfellow | 75 | 74 | 83 | 8
20th Med Grp-Shaw | 74 | 78 | 83 | 10
2nd Med Grp-Barksdale | 84 | 76 | 85 | 1
314th Med Grp-Little Rock | 84 | 87 | 81 | -3
325th Med Grp-Tyndall | 80 | 74 | 65 | -14
42nd Med Grp-Maxwell | 79 | 77 | 83 | 4
45th Med Grp-Patrick | 87 | 85 | 83 | -5
59th Med Wing-Lackland | 75 | 80 | 75 | -1
6th Med Grp-MacDill | 76 | 71 | 80 | 4
72nd Med Grp-Tinker | 81 | 89 | 72 | -9
78th Med Grp-Robins | 72 | 77 | 89 | 18
7th Med Grp-Dyess | 88 | 83 | 79 | -9
81st Med Grp-Keesler | 74 | 81 | 93 | 19
82nd Med Grp-Sheppard | 76 | 79 | 79 | 2
96th Med Grp-Eglin | 77 | 76 | 87 | 10
South Region-Air force | 91 | 79 | 75 | -16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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