Active Duty , North Army Customer Service 2007
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 45 | 51 | 69
ARMY | 50 | 50 | 73
NORTH | 45 | 49 | 66
North Army | 50 | 51 | 66
Blanchfield ACH | *** | *** | ***
Dewitt ACH | 46 | 47 | 48
Ireland ACH | 34 | 46 | 59
Kenner AHC | *** | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 42 | 54 | 59
McDonald ACH | *** | *** | ***
Walter Reed AMC | 48 | 46 | 62
Womack AMC | 61 | 49 | 75
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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