Enrollees with Military PCM , Overseas Latin America Customer Service Problem Finding/Understanding Written Material
| 2005 | 2006 | 2007 | Trend
Benchmark | 53 | 53 | 53 | 0
CONUS MHS | 50 | 49 | 49 | 0
OVERSEAS | 54 | 50 | 51 | -3
Overseas Latin America | 52 | 49 | 59 | 7
Out of Catchment OCONUS Region | 46 | 42 | 62 | 16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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