All Users , Overseas Europe Customer Service Problem Getting Help from Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 48 | 54 | 56 | 8
OVERSEAS | 51 | 55 | 59 | 8
Overseas Europe | 53 | 56 | 60 | 7
48th Med Grp-Lakenheath | 67 | 50 | 61 | -6
52nd Med Grp-Spangdahlem | 61 | 64 | 66 | 4
86th Med Grp-Ramstein | 57 | 46 | 67 | 10
Landstuhl Regional Medcen | 43 | 63 | 56 | 13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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