Enrollees with Military PCM , North Navy Courteous and Helpful Office Staff Courteous and Respectful
| 2005 | 2006 | 2007 | Trend
Benchmark | 94 | 94 | 94 | 0
CONUS MHS | 88 | 88 | 89 | 1
NAVY | 88 | 87 | 88 | 0
NORTH | 87 | 88 | 88 | 1
North Navy | 88 | 87 | 88 | 0
NACC Newport | 90 | 93 | 87 | -3
NBHC Little Creek | 88 | 84 | 89 | 0
NBHC Navsta Sewells | 88 | 84 | 88 | 0
NBHC Oceana | 86 | 82 | 82 | -3
NH Camp Lejeune | 86 | 81 | 88 | 2
NH Cherry Point | 87 | 83 | 84 | -3
NH Great Lakes | 90 | 89 | 91 | 1
NMC Portsmouth | 88 | 88 | 90 | 2
NMCL Annapolis | 86 | 89 | 90 | 4
NMCL Patuxent River | 89 | 89 | 89 | -1
NMCL Quantico | 85 | 93 | 87 | 3
NNMC Bethesda | 92 | 89 | 87 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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