Active Duty , West Air Force Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 64 | 68 | 69 | 5
AIR FORCE | 68 | 69 | 74 | 6
WEST | 66 | 72 | 70 | 5
West Air Force | 67 | 70 | 73 | 6
10th Med Grp-USAF Academy | *** | 66 | *** | ***
21st Med Grp-Peterson | 56 | 70 | 69 | 13
30th Med Grp-Vandenberg | *** | 66 | 72 | ***
341st Med Grp-Malmstrom | *** | *** | 78 | ***
355th Med Grp-Davis Monthan | 73 | 64 | 79 | 6
366th Med Grp-Mountain Home | 72 | 56 | 70 | -3
377th Med Grp-Kirtland | 55 | *** | 75 | 21
3rd Med Grp-Elmendorf | 67 | 72 | *** | ***
509th Med Grp-Whiteman | *** | *** | *** | ***
55th Med Grp-Offutt | *** | *** | 81 | ***
56th Med Grp-Luke | *** | 72 | 72 | ***
5th Med Grp-Minot | *** | *** | *** | ***
60th Med Grp-Travis | *** | 77 | 72 | ***
61st Med Squad-Los Angeles | *** | 61 | 73 | ***
75th Med Grp-Hill | 68 | 60 | 76 | 8
90th Med Grp-F.E. Warren | *** | *** | 66 | ***
92nd Med Grp-Fairchild | 69 | 58 | 75 | 6
95th Med Grp-Edwards | *** | *** | 79 | ***
99th Med Grp-O'Callaghan Hosp | *** | *** | *** | ***
West Region-Air force | 75 | 85 | 77 | 3
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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