Enrollees with Military PCM , Overseas Pacific Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 67 | 71 | 71 | 4
OVERSEAS | 70 | 73 | 79 | 9
Overseas Pacific | 67 | 71 | 79 | 12
18th Med Grp-Kadena AB | 75 | 75 | 74 | -1
NH Guam-Agana | *** | *** | 77 | ***
NH Okinawa | 67 | 60 | 78 | 11
NH Yokosuka | 68 | 64 | 77 | 9
Pacific-Air force | *** | *** | 86 | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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