Enrollees with Military PCM , West Other Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 67 | 71 | 71 | 4
OTHER | 62 | 61 | 64 | 2
WEST | 69 | 72 | 73 | 5
West Other | 68 | 55 | 71 | 4
Out of Catchment West Region | 72 | 61 | 71 | -1
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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