All Users , South Navy 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
NAVY | 66 | 64 | 85 | 83 | 57 | 87 | 56 | 55 | 66 | 65 | 89 | 75
SOUTH | 68 | 65 | 86 | 84 | 59 | 86 | 60 | 60 | 67 | 70 | 90 | 75
South Navy | 70 | 67 | 86 | 85 | 57 | 86 | 59 | 60 | 66 | 70 | 90 | 75
NBHC Mayport | 66 | 63 | 90 | 80 | 57 | 81 | 64 | 56 | 67 | 72 | 90 | 73
NH Beaufort | 62 | 58 | 81 | 83 | 65 | 88 | 52 | 57 | 67 | 61 | 90 | 77
NH Charleston | 74 | 72 | 88 | 88 | 59 | 94 | 59 | 61 | 73 | 72 | 88 | 73
NH Corpus Christi | 64 | 65 | 85 | 84 | 52 | 79 | 62 | 55 | 58 | 64 | 94 | 75
NH Jacksonville | 75 | 72 | 88 | 87 | 61 | 90 | 64 | 65 | 65 | 73 | 89 | 75
NH Pensacola | 75 | 69 | 87 | 86 | 54 | 86 | 64 | 68 | 77 | 75 | 90 | 79
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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