All Users , North Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2005 | 2006 | 2007 | Trend
Benchmark | 94 | 94 | 94 | 0
CONUS MHS | 89 | 90 | 90 | 1
AIR FORCE | 90 | 91 | 91 | 1
NORTH | 89 | 90 | 90 | 1
North Air Force | 90 | 91 | 90 | 0
1st Med Grp-Langley | 88 | 92 | 91 | 3
375th Med Grp-Scott | 91 | 91 | 90 | -1
66th Med Grp-Hanscom | 94 | 95 | 95 | 0
74th Med Grp-Wright-Patterson | 95 | 95 | 93 | -1
89th Med Grp-Andrews | 89 | 95 | 91 | 2
North Region-Air force | 91 | 86 | 87 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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