Active Duty , South Air Force Courteous and Helpful Office Staff
| 2005 | 2006 | 2007 | Trend
Benchmark | 91 | 91 | 91 | 0
CONUS MHS | 83 | 83 | 84 | 1
AIR FORCE | 84 | 85 | 86 | 1
SOUTH | 82 | 83 | 83 | 1
South Air Force | 84 | 83 | 85 | 1
12th Med Grp-Randolph | 88 | 87 | 89 | 1
14th Med Grp-Columbus | 83 | 93 | 87 | 4
16th Med Grp-Hurlburt Field | 83 | 89 | 79 | -3
17th Med Grp-Goodfellow | 80 | 79 | 87 | 8
20th Med Grp-Shaw | 80 | 85 | 88 | 8
2nd Med Grp-Barksdale | 88 | 80 | 87 | -1
314th Med Grp-Little Rock | 87 | 91 | 88 | 1
325th Med Grp-Tyndall | 82 | 79 | 75 | -7
42nd Med Grp-Maxwell | 86 | 82 | 88 | 2
45th Med Grp-Patrick | 92 | 88 | 89 | -4
59th Med Wing-Lackland | 79 | 80 | 78 | -1
6th Med Grp-MacDill | 82 | 78 | 86 | 4
72nd Med Grp-Tinker | 87 | 90 | 81 | -6
78th Med Grp-Robins | 80 | 81 | 92 | 12
7th Med Grp-Dyess | 88 | 85 | 83 | -5
81st Med Grp-Keesler | 80 | 89 | 96 | 15
82nd Med Grp-Sheppard | 84 | 82 | 82 | -1
96th Med Grp-Eglin | 85 | 81 | 92 | 7
South Region-Air force | 94 | 83 | 84 | -10
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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