Active Duty , West Army Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 64 | 68 | 69 | 5
ARMY | 64 | 69 | 73 | 8
WEST | 66 | 72 | 70 | 5
West Army | 66 | 76 | 80 | 13
Evans ACH | 70 | *** | *** | ***
Irwin ACH | 66 | *** | 85 | 19
L. Wood ACH | 77 | *** | *** | ***
Madigan AMC | 60 | 75 | 91 | 31
Munson AHC | 62 | 71 | 86 | 24
R W Bliss AHC | 62 | 66 | 70 | 8
Tripler AMC | 66 | 86 | *** | ***
Weed ACH | 72 | 62 | *** | ***
William Beaumont AMC | 55 | *** | *** | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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