Standard/Extra Users , All Regions Courteous and Helpful Office Staff 2007
| Courteous and Respectful | Helpful
Benchmark | 94 | 89
CONUS MHS | 94 | 90
ARMY | 93 | 91
NAVY | 95 | 88
AIR FORCE | 97 | 93
OTHER | 94 | 90
NORTH | 96 | 91
North Army | 96 | 89
North Navy | 97 | 92
North Air Force | 95 | 94
North Other | 95 | 90
SOUTH | 94 | 90
South Army | 91 | 95
South Navy | 94 | 87
South Air Force | 100 | 91
South Other | 93 | 90
WEST | 93 | 88
West Army | 89 | 91
West Navy | 92 | 80
West Air Force | 94 | 94
West Other | 94 | 88
OVERSEAS | 91 | 87
Overseas Europe | 94 | 87
Overseas Pacific | 90 | 89
Overseas Latin America | 89 | 84
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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