All Users , West Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2005 | 2006 | 2007 | Trend
Benchmark | 94 | 94 | 94 | 0
CONUS MHS | 89 | 90 | 90 | 1
AIR FORCE | 90 | 91 | 91 | 1
WEST | 90 | 90 | 91 | 1
West Air Force | 90 | 91 | 91 | 1
10th Med Grp-USAF Academy | 91 | 92 | 88 | -4
21st Med Grp-Peterson | 88 | 94 | 95 | 7
30th Med Grp-Vandenberg | 90 | 91 | 88 | -2
341st Med Grp-Malmstrom | 90 | 92 | 92 | 3
355th Med Grp-Davis Monthan | 92 | 92 | 93 | 1
366th Med Grp-Mountain Home | 90 | 92 | 94 | 4
377th Med Grp-Kirtland | 94 | 93 | 93 | -1
3rd Med Grp-Elmendorf | 95 | 91 | 91 | -5
509th Med Grp-Whiteman | 84 | 91 | 95 | 11
55th Med Grp-Offutt | 92 | 94 | 92 | 0
56th Med Grp-Luke | 91 | 91 | 89 | -2
5th Med Grp-Minot | 91 | 82 | 93 | 1
60th Med Grp-Travis | 86 | 93 | 95 | 9
61st Med Squad-Los Angeles | 89 | 93 | 90 | 1
75th Med Grp-Hill | 90 | 90 | 89 | -1
90th Med Grp-F.E. Warren | 92 | 91 | 93 | 0
92nd Med Grp-Fairchild | 93 | 91 | 94 | 1
95th Med Grp-Edwards | 94 | 96 | 97 | 4
99th Med Grp-O'Callaghan Hosp | 92 | 88 | 89 | -3
West Region-Air force | 86 | 90 | 91 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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