All Users , North Navy Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 65 | 68 | 71 | 6
NAVY | 67 | 71 | 70 | 3
NORTH | 63 | 67 | 68 | 5
North Navy | 64 | 70 | 72 | 8
NACC Newport | 66 | 74 | 75 | 9
NBHC Little Creek | 70 | 80 | 81 | 11
NBHC Navsta Sewells | 63 | 61 | 70 | 7
NBHC Oceana | 55 | 60 | 71 | 16
NH Camp Lejeune | 67 | 79 | 77 | 10
NH Cherry Point | 72 | 71 | 57 | -14
NH Great Lakes | 70 | 65 | 70 | 0
NMC Portsmouth | 63 | 68 | 73 | 10
NMCL Annapolis | *** | *** | 68 | ***
NMCL Patuxent River | 59 | 65 | 70 | 11
NMCL Quantico | 62 | 69 | 79 | 17
NNMC Bethesda | 64 | 54 | 60 | -4
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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