Prime Enrollees , All Regions Courteous and Helpful Office Staff Helpful
| 2005 | 2006 | 2007 | Trend
Benchmark | 89 | 89 | 89 | 0
CONUS MHS | 81 | 81 | 82 | 1
ARMY | 77 | 78 | 80 | 2
NAVY | 81 | 78 | 79 | -2
AIR FORCE | 82 | 81 | 82 | 0
OTHER | 84 | 85 | 85 | 1
NORTH | 81 | 79 | 81 | 1
North Army | 76 | 76 | 79 | 2
North Navy | 80 | 77 | 79 | -1
North Air Force | 82 | 80 | 82 | 0
North Other | 86 | 85 | 86 | 0
SOUTH | 81 | 81 | 81 | 0
South Army | 77 | 78 | 77 | 0
South Navy | 82 | 83 | 82 | 0
South Air Force | 82 | 81 | 81 | -1
South Other | 82 | 83 | 83 | 2
WEST | 82 | 82 | 83 | 1
West Army | 79 | 82 | 84 | 6
West Navy | 81 | 77 | 76 | -4
West Air Force | 82 | 82 | 83 | 1
West Other | 86 | 87 | 86 | 0
OVERSEAS | 81 | 80 | 81 | 1
Overseas Europe | 81 | 79 | 80 | -1
Overseas Pacific | 81 | 82 | 83 | 2
Overseas Latin America | 82 | 85 | 91 | 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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