Enrollees with Military PCM , West Navy Courteous and Helpful Office Staff Helpful
| 2005 | 2006 | 2007 | Trend
Benchmark | 89 | 89 | 89 | 0
CONUS MHS | 80 | 79 | 80 | 0
NAVY | 80 | 78 | 78 | -2
WEST | 80 | 80 | 81 | 1
West Navy | 80 | 76 | 75 | -5
NACC Port Hueneme | 82 | 82 | 84 | 2
NBHC NAS North Island | 76 | 73 | 77 | 1
NBHC NTC San Diego | 78 | 81 | 76 | -2
NH Bremerton | 88 | 84 | 81 | -7
NH Camp Pendleton | 79 | 75 | 74 | -5
NH LeMoore | 82 | 73 | 81 | -1
NH Oak Harbor | 79 | 80 | 80 | 1
NMC San Diego | 80 | 73 | 68 | -12
NMCL Pearl Harbor | 81 | 80 | 84 | 3
TRICARE Outpatient-Chula Vista | 74 | 78 | 78 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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