Enrollees with Military PCM , South Air Force Claims Processing Claims Handled Correctly
| 2005 | 2006 | 2007 | Trend
Benchmark | 88 | 88 | 88 | 0
CONUS MHS | 80 | 84 | 87 | 6
AIR FORCE | 82 | 84 | 87 | 5
SOUTH | 79 | 81 | 85 | 6
South Air Force | 80 | 82 | 84 | 4
12th Med Grp-Randolph | 74 | 77 | 67 | -7
14th Med Grp-Columbus | 77 | 85 | 86 | 10
16th Med Grp-Hurlburt Field | 91 | *** | 81 | -10
17th Med Grp-Goodfellow | 89 | 80 | 91 | 2
20th Med Grp-Shaw | 75 | 89 | 83 | 8
2nd Med Grp-Barksdale | 84 | 83 | 88 | 4
314th Med Grp-Little Rock | 81 | 85 | 89 | 8
325th Med Grp-Tyndall | 88 | 90 | 84 | -4
42nd Med Grp-Maxwell | 72 | 84 | 81 | 9
45th Med Grp-Patrick | 85 | 85 | 84 | 0
59th Med Wing-Lackland | *** | *** | 90 | ***
6th Med Grp-MacDill | 77 | 85 | 76 | -1
72nd Med Grp-Tinker | 85 | 73 | 78 | -7
78th Med Grp-Robins | 81 | 86 | 87 | 6
7th Med Grp-Dyess | 73 | 84 | 88 | 15
81st Med Grp-Keesler | 74 | 80 | 86 | 12
82nd Med Grp-Sheppard | 87 | 85 | 75 | -12
96th Med Grp-Eglin | 85 | 82 | 87 | 2
South Region-Air force | 73 | 70 | 88 | 16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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