All Users , South Air Force Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 65 | 68 | 71 | 6
AIR FORCE | 69 | 70 | 75 | 5
SOUTH | 66 | 69 | 71 | 5
South Air Force | 68 | 70 | 75 | 7
12th Med Grp-Randolph | 67 | 70 | 69 | 2
14th Med Grp-Columbus | 77 | 65 | 72 | -5
16th Med Grp-Hurlburt Field | 67 | *** | 76 | 9
17th Med Grp-Goodfellow | 66 | 70 | 75 | 9
20th Med Grp-Shaw | 69 | 75 | 81 | 12
2nd Med Grp-Barksdale | 69 | 75 | 77 | 8
314th Med Grp-Little Rock | 65 | 79 | 69 | 5
325th Med Grp-Tyndall | 79 | 75 | 75 | -3
42nd Med Grp-Maxwell | 69 | 75 | 82 | 12
45th Med Grp-Patrick | 76 | 81 | 71 | -6
59th Med Wing-Lackland | 65 | 72 | 73 | 8
6th Med Grp-MacDill | 68 | 61 | 73 | 5
72nd Med Grp-Tinker | 69 | 71 | 77 | 8
78th Med Grp-Robins | 73 | 67 | 73 | 1
7th Med Grp-Dyess | 65 | 71 | 74 | 9
81st Med Grp-Keesler | 72 | 79 | 89 | 17
82nd Med Grp-Sheppard | 75 | 70 | 66 | -9
96th Med Grp-Eglin | 65 | 60 | 71 | 6
South Region-Air force | 72 | 75 | 77 | 5
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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