All Users , North Navy 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
NAVY | 66 | 64 | 85 | 83 | 57 | 87 | 56 | 55 | 66 | 65 | 89 | 75
NORTH | 66 | 67 | 87 | 85 | 58 | 86 | 57 | 59 | 69 | 68 | 89 | 74
North Navy | 66 | 63 | 86 | 84 | 57 | 88 | 54 | 55 | 67 | 65 | 89 | 75
NACC Newport | 69 | 70 | 85 | 81 | 59 | 89 | 59 | 59 | 73 | 75 | 88 | 74
NBHC Little Creek | 70 | 63 | 86 | 85 | 65 | 95 | 65 | 58 | 74 | 71 | 89 | 75
NBHC Navsta Sewells | 60 | 53 | 83 | 80 | 56 | 89 | 49 | 46 | 58 | 70 | 90 | 76
NBHC Oceana | 64 | 48 | 80 | 74 | 53 | *** | 50 | 44 | 62 | 58 | 87 | 77
NH Camp Lejeune | 64 | 65 | 86 | 84 | 67 | 93 | 56 | 49 | 56 | 67 | 86 | 75
NH Cherry Point | 66 | 65 | 84 | 81 | 53 | 82 | 49 | 45 | 67 | 58 | 89 | 70
NH Great Lakes | 63 | 64 | 87 | 87 | 60 | 84 | 54 | 63 | 71 | 75 | 90 | 71
NMC Portsmouth | 68 | 64 | 88 | 85 | 58 | 91 | 58 | 59 | 71 | 63 | 88 | 72
NMCL Annapolis | 71 | 72 | 85 | 89 | 56 | 84 | 48 | 59 | 72 | 71 | 90 | 84
NMCL Patuxent River | 69 | 66 | 87 | 83 | 59 | 89 | 55 | 50 | 48 | 61 | 91 | 78
NMCL Quantico | 62 | 60 | 81 | 81 | 61 | 85 | 51 | 50 | 65 | 62 | 90 | 83
NNMC Bethesda | 59 | 59 | 83 | 85 | 47 | 73 | 49 | 53 | 69 | 60 | 91 | 68
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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