Active Duty , North Army 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 60 | 84 | 82 | 55 | 84 | 53 | 50 | 63 | 64 | 89 | 73
ARMY | 64 | 58 | 82 | 81 | 57 | 83 | 54 | 47 | 64 | 65 | 87 | 71
NORTH | 64 | 60 | 84 | 84 | 54 | 81 | 52 | 51 | 64 | 61 | 89 | 74
North Army | 62 | 57 | 81 | 82 | 56 | 79 | 52 | 48 | 61 | 64 | 88 | 73
Blanchfield ACH | 69 | 55 | 78 | 83 | *** | *** | 59 | 55 | *** | 74 | 88 | 70
Dewitt ACH | 63 | 56 | 81 | 79 | 47 | *** | 57 | 53 | 57 | 51 | 91 | 77
Ireland ACH | 67 | 59 | 83 | 83 | 46 | 84 | 53 | 51 | 54 | 71 | 84 | 70
Kenner AHC | 52 | 44 | 57 | 65 | *** | *** | 52 | 45 | *** | 48 | 91 | 70
Kimbrough Amb Car Cen-Ft Meade | 59 | 56 | 88 | 85 | 52 | 77 | 59 | 51 | 74 | 53 | 88 | 74
McDonald ACH | 65 | 55 | 88 | 87 | *** | *** | 65 | 51 | *** | 62 | 81 | 77
Walter Reed AMC | 68 | 62 | 86 | 88 | 52 | 74 | 50 | 48 | 72 | 61 | 91 | 69
Womack AMC | 55 | 52 | 76 | 76 | 62 | *** | 47 | 36 | 64 | 73 | 89 | 69
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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