All Users , West Navy 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
NAVY | 66 | 64 | 85 | 83 | 57 | 87 | 56 | 55 | 66 | 65 | 89 | 75
WEST | 67 | 67 | 87 | 84 | 59 | 89 | 59 | 58 | 68 | 69 | 89 | 74
West Navy | 63 | 62 | 82 | 81 | 56 | 87 | 55 | 50 | 65 | 61 | 89 | 74
NACC Port Hueneme | 66 | 66 | 88 | 87 | 66 | 94 | 63 | 63 | 74 | 72 | 88 | 72
NBHC NAS North Island | 70 | 61 | 85 | 85 | 53 | 97 | 60 | 54 | 74 | 62 | 87 | 72
NBHC NTC San Diego | 68 | 58 | 82 | 81 | 53 | 89 | 42 | 40 | 61 | 48 | 93 | 76
NH Bremerton | 65 | 65 | 88 | 83 | 59 | 87 | 64 | 59 | 67 | 61 | 89 | 71
NH Camp Pendleton | 58 | 62 | 81 | 79 | 55 | 89 | 59 | 48 | 64 | 62 | 92 | 74
NH LeMoore | 69 | 67 | 86 | 86 | 69 | 91 | 68 | 66 | 69 | 66 | 84 | 72
NH Oak Harbor | 59 | 65 | 85 | 82 | 58 | 92 | 49 | 49 | 65 | 73 | 89 | 72
NMC San Diego | 62 | 59 | 79 | 80 | 50 | 85 | 51 | 48 | 67 | 63 | 87 | 69
NMCL Pearl Harbor | 70 | 67 | 87 | 85 | 68 | 84 | 62 | 55 | 68 | 60 | 93 | 77
TRICARE Outpatient-Chula Vista | 65 | 60 | 84 | 83 | 64 | 93 | 57 | 52 | 58 | 75 | 86 | 80
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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