All Users , West Air Force Claims Processing Claims Handled Correctly
| 2005 | 2006 | 2007 | Trend
Benchmark | 88 | 88 | 88 | 0
CONUS MHS | 82 | 85 | 88 | 6
AIR FORCE | 84 | 85 | 87 | 4
WEST | 84 | 88 | 90 | 7
West Air Force | 86 | 87 | 91 | 5
10th Med Grp-USAF Academy | 83 | 82 | 88 | 6
21st Med Grp-Peterson | 88 | 88 | 84 | -4
30th Med Grp-Vandenberg | 88 | 90 | 96 | 8
341st Med Grp-Malmstrom | 95 | 87 | 95 | 0
355th Med Grp-Davis Monthan | 90 | 93 | 93 | 2
366th Med Grp-Mountain Home | 89 | 90 | 88 | -1
377th Med Grp-Kirtland | 88 | 86 | 92 | 4
3rd Med Grp-Elmendorf | 83 | 83 | 83 | 1
509th Med Grp-Whiteman | 92 | 98 | 94 | 2
55th Med Grp-Offutt | 85 | 89 | 91 | 6
56th Med Grp-Luke | 90 | 93 | 93 | 3
5th Med Grp-Minot | 90 | 95 | 96 | 6
60th Med Grp-Travis | 86 | 83 | 85 | -1
61st Med Squad-Los Angeles | 79 | 83 | 92 | 13
75th Med Grp-Hill | 80 | 84 | 92 | 12
90th Med Grp-F.E. Warren | 82 | 87 | 90 | 8
92nd Med Grp-Fairchild | 89 | 90 | 94 | 5
95th Med Grp-Edwards | 83 | 96 | 89 | 5
99th Med Grp-O'Callaghan Hosp | 91 | 83 | 88 | -3
West Region-Air force | 88 | 87 | 93 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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