Retirees and Dependents , All Regions Courteous and Helpful Office Staff Courteous and Respectful
| 2005 | 2006 | 2007 | Trend
Benchmark | 94 | 94 | 94 | 0
CONUS MHS | 93 | 94 | 94 | 1
ARMY | 92 | 92 | 93 | 1
NAVY | 93 | 94 | 94 | 1
AIR FORCE | 94 | 94 | 94 | 1
OTHER | 93 | 95 | 94 | 1
NORTH | 93 | 94 | 95 | 2
North Army | 93 | 92 | 94 | 1
North Navy | 94 | 94 | 96 | 2
North Air Force | 94 | 94 | 95 | 1
North Other | 93 | 95 | 95 | 2
SOUTH | 92 | 94 | 92 | 0
South Army | 90 | 91 | 90 | -1
South Navy | 91 | 96 | 92 | 1
South Air Force | 94 | 93 | 95 | 1
South Other | 92 | 96 | 92 | 0
WEST | 94 | 94 | 94 | 0
West Army | 94 | 94 | 95 | 1
West Navy | 93 | 92 | 91 | -2
West Air Force | 93 | 94 | 93 | 0
West Other | 94 | 95 | 94 | 0
OVERSEAS | 93 | 92 | 94 | 1
Overseas Europe | 90 | 96 | 95 | 4
Overseas Pacific | 93 | 88 | 92 | -1
Overseas Latin America | *** | 92 | 95 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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