Active Duty , South Navy Claims Processing Claims Handled Correctly
| 2005 | 2006 | 2007 | Trend
Benchmark | 88 | 88 | 88 | 0
CONUS MHS | 77 | 80 | 84 | 7
NAVY | 78 | 80 | 85 | 7
SOUTH | 77 | 77 | 84 | 6
South Navy | 73 | 73 | 82 | 9
NBHC Mayport | 81 | 76 | *** | ***
NH Beaufort | *** | *** | *** | ***
NH Charleston | *** | *** | 90 | ***
NH Corpus Christi | 75 | 77 | 77 | 2
NH Jacksonville | 73 | 80 | 86 | 13
NH Pensacola | 74 | 77 | 83 | 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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