Enrollees with Military PCM , Overseas Pacific 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75
OVERSEAS | 67 | 64 | 86 | 85 | 62 | 82 | 59 | 54 | 63 | 66 | 89 | 75
Overseas Pacific | 66 | 66 | 87 | 86 | 62 | 78 | 56 | 57 | 66 | 67 | 91 | 77
18th Med Grp-Kadena AB | 70 | 60 | 86 | 90 | 64 | *** | 62 | 52 | 63 | 68 | 92 | 76
NH Guam-Agana | 76 | 72 | 93 | 87 | 71 | *** | 64 | 59 | 71 | 58 | 90 | 76
NH Okinawa | 69 | 61 | 86 | 82 | 53 | *** | 54 | 55 | 64 | 66 | 91 | 71
NH Yokosuka | 63 | 67 | 87 | 86 | 54 | *** | 50 | 58 | 65 | 71 | 91 | 80
Pacific-Air force | 69 | 70 | 92 | 88 | 75 | *** | 67 | 61 | 58 | 74 | 91 | 81
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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