Active Duty , South Air Force Claims Processing Claims Handled Correctly
| 2005 | 2006 | 2007 | Trend
Benchmark | 88 | 88 | 88 | 0
CONUS MHS | 77 | 80 | 84 | 7
AIR FORCE | 81 | 79 | 85 | 5
SOUTH | 77 | 77 | 84 | 6
South Air Force | 81 | 76 | 81 | 0
12th Med Grp-Randolph | *** | *** | *** | ***
14th Med Grp-Columbus | *** | *** | 79 | ***
16th Med Grp-Hurlburt Field | *** | *** | *** | ***
17th Med Grp-Goodfellow | *** | *** | 87 | ***
20th Med Grp-Shaw | 67 | 91 | 82 | 14
2nd Med Grp-Barksdale | 84 | 76 | 80 | -4
314th Med Grp-Little Rock | 81 | 83 | 79 | -3
325th Med Grp-Tyndall | 86 | 87 | 79 | -7
42nd Med Grp-Maxwell | 73 | 87 | 86 | 13
45th Med Grp-Patrick | 91 | *** | 87 | -4
59th Med Wing-Lackland | *** | *** | *** | ***
6th Med Grp-MacDill | *** | 80 | *** | ***
72nd Med Grp-Tinker | 86 | 70 | 76 | -10
78th Med Grp-Robins | 80 | 85 | 82 | 2
7th Med Grp-Dyess | 71 | 75 | 88 | 17
81st Med Grp-Keesler | *** | *** | *** | ***
82nd Med Grp-Sheppard | *** | 82 | 68 | ***
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | 55 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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