Prime Enrollees , All Regions Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 54 | 58 | 59 | 5
ARMY | 55 | 59 | 60 | 5
NAVY | 56 | 59 | 58 | 2
AIR FORCE | 57 | 58 | 61 | 3
OTHER | 51 | 56 | 58 | 7
NORTH | 53 | 56 | 58 | 5
North Army | 52 | 56 | 59 | 7
North Navy | 55 | 57 | 57 | 2
North Air Force | 56 | 56 | 60 | 4
North Other | 50 | 53 | 56 | 6
SOUTH | 55 | 59 | 58 | 3
South Army | 58 | 60 | 57 | 0
South Navy | 57 | 61 | 60 | 3
South Air Force | 57 | 60 | 60 | 3
South Other | 52 | 59 | 58 | 6
WEST | 54 | 58 | 60 | 6
West Army | 53 | 62 | 62 | 9
West Navy | 57 | 60 | 59 | 2
West Air Force | 57 | 56 | 61 | 4
West Other | 50 | 53 | 60 | 9
OVERSEAS | 58 | 59 | 63 | 4
Overseas Europe | 61 | 60 | 62 | 1
Overseas Pacific | 55 | 56 | 62 | 7
Overseas Latin America | 54 | 60 | 68 | 14
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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