Active Duty , West Navy Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 64 | 68 | 69 | 5
NAVY | 65 | 69 | 66 | 2
WEST | 66 | 72 | 70 | 5
West Navy | 66 | 73 | 60 | -7
NACC Port Hueneme | 38 | 71 | 79 | 41
NBHC NAS North Island | 83 | 82 | 68 | -15
NBHC NTC San Diego | *** | 77 | *** | ***
NH Bremerton | *** | *** | 83 | ***
NH Camp Pendleton | *** | 69 | *** | ***
NH LeMoore | *** | *** | 79 | ***
NH Oak Harbor | *** | *** | *** | ***
NMC San Diego | 59 | 74 | 49 | -9
NMCL Pearl Harbor | 71 | 62 | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users