Active Duty Dependents , All Regions Courteous and Helpful Office Staff
| 2005 | 2006 | 2007 | Trend
Benchmark | 91 | 91 | 91 | 0
CONUS MHS | 83 | 83 | 83 | 0
ARMY | 78 | 79 | 80 | 2
NAVY | 84 | 82 | 83 | -1
AIR FORCE | 83 | 83 | 84 | 1
OTHER | 88 | 86 | 87 | -1
NORTH | 82 | 83 | 82 | 1
North Army | 74 | 77 | 81 | 7
North Navy | 83 | 83 | 79 | -4
North Air Force | 82 | 81 | 83 | 2
North Other | 89 | 88 | 86 | -3
SOUTH | 83 | 82 | 83 | 0
South Army | 80 | 80 | 77 | -3
South Navy | 86 | 85 | 86 | 0
South Air Force | 82 | 82 | 83 | 0
South Other | 85 | 83 | 87 | 1
WEST | 85 | 83 | 85 | 0
West Army | 84 | 82 | 82 | -2
West Navy | 84 | 80 | 84 | -1
West Air Force | 83 | 83 | 85 | 2
West Other | 89 | 88 | 89 | 0
OVERSEAS | 81 | 83 | 86 | 5
Overseas Europe | 80 | 82 | 82 | 3
Overseas Pacific | 81 | 84 | 92 | 10
Overseas Latin America | 88 | 84 | 90 | 2
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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