Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 81 | 84 | 86 | 6
NAVY | 82 | 82 | 86 | 4
NORTH | 81 | 83 | 84 | 4
North Navy | 84 | 85 | 86 | 1
NACC Newport | 84 | 90 | 88 | 5
NBHC Little Creek | 82 | 93 | 96 | 15
NBHC Navsta Sewells | 87 | 81 | 88 | 1
NBHC Oceana | 87 | 78 | *** | ***
NH Camp Lejeune | 87 | 87 | 93 | 6
NH Cherry Point | 85 | 83 | 88 | 3
NH Great Lakes | 75 | 75 | 84 | 9
NMC Portsmouth | 89 | 87 | 87 | -3
NMCL Annapolis | *** | *** | 89 | ***
NMCL Patuxent River | 85 | 87 | 91 | 5
NMCL Quantico | 81 | 78 | 84 | 3
NNMC Bethesda | 72 | 80 | 69 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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