All Users , Overseas Pacific 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
OVERSEAS | 68 | 64 | 86 | 85 | 63 | 82 | 59 | 56 | 64 | 67 | 87 | 75
Overseas Pacific | 67 | 66 | 88 | 87 | 63 | 79 | 56 | 58 | 66 | 67 | 88 | 77
18th Med Grp-Kadena AB | 71 | 62 | 87 | 91 | 65 | *** | 61 | 53 | 63 | 70 | 91 | 73
NH Guam-Agana | 77 | 74 | 95 | 89 | 73 | *** | 66 | 66 | 72 | 61 | 88 | 73
NH Okinawa | 70 | 63 | 87 | 84 | 55 | 77 | 56 | 60 | 66 | 69 | 90 | 72
NH Yokosuka | 65 | 67 | 86 | 86 | 56 | 80 | 50 | 60 | 63 | 69 | 90 | 83
Pacific-Air force | 70 | 70 | 91 | 88 | 76 | *** | 69 | 62 | 58 | 73 | 90 | 80
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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