Enrollees with Military PCM , West Air Force Courteous and Helpful Office Staff Helpful
| 2005 | 2006 | 2007 | Trend
Benchmark | 89 | 89 | 89 | 0
CONUS MHS | 80 | 79 | 80 | 0
AIR FORCE | 82 | 81 | 82 | 0
WEST | 80 | 80 | 81 | 1
West Air Force | 81 | 81 | 83 | 2
10th Med Grp-USAF Academy | 82 | 80 | 77 | -5
21st Med Grp-Peterson | 81 | 83 | 86 | 5
30th Med Grp-Vandenberg | 76 | 74 | 80 | 5
341st Med Grp-Malmstrom | 77 | 81 | 87 | 10
355th Med Grp-Davis Monthan | 88 | 79 | 81 | -6
366th Med Grp-Mountain Home | 80 | 86 | 83 | 3
377th Med Grp-Kirtland | 88 | 85 | 81 | -7
3rd Med Grp-Elmendorf | 83 | 79 | 81 | -2
509th Med Grp-Whiteman | 76 | 79 | 86 | 11
55th Med Grp-Offutt | 81 | 84 | 83 | 1
56th Med Grp-Luke | 83 | 77 | 85 | 3
5th Med Grp-Minot | 78 | 76 | 87 | 8
60th Med Grp-Travis | 73 | 85 | 83 | 9
61st Med Squad-Los Angeles | 86 | 81 | 87 | 1
75th Med Grp-Hill | 84 | 82 | 85 | 1
90th Med Grp-F.E. Warren | 90 | 80 | 82 | -8
92nd Med Grp-Fairchild | 86 | 79 | 86 | 1
95th Med Grp-Edwards | 86 | 81 | 91 | 5
99th Med Grp-O'Callaghan Hosp | 80 | 71 | 81 | 1
West Region-Air force | 78 | 83 | 83 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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