Standard/Extra Users , All Regions How Well Doctors Communicate 2007
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 84
CONUS MHS | 90 | 93 | 91 | 86
ARMY | 89 | 91 | 90 | 90
NAVY | 93 | 95 | 93 | 86
AIR FORCE | 91 | 96 | 94 | 88
OTHER | 89 | 93 | 90 | 85
NORTH | 91 | 95 | 91 | 88
North Army | 91 | 95 | 90 | 89
North Navy | 93 | 96 | 91 | 87
North Air Force | 93 | 95 | 95 | 90
North Other | 91 | 95 | 91 | 87
SOUTH | 90 | 92 | 90 | 85
South Army | 92 | 93 | 92 | 96
South Navy | 93 | 94 | 93 | 85
South Air Force | 90 | 98 | 97 | 88
South Other | 88 | 90 | 88 | 82
WEST | 89 | 93 | 91 | 85
West Army | 81 | 80 | 85 | 85
West Navy | 95 | 92 | 97 | 84
West Air Force | 88 | 96 | 87 | 85
West Other | 90 | 94 | 91 | 85
OVERSEAS | 89 | 91 | 94 | 86
Overseas Europe | 89 | 94 | 94 | 87
Overseas Pacific | 90 | 86 | 94 | 84
Overseas Latin America | 89 | 92 | 94 | 88
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users