Enrollees with Military PCM , West Navy How Well Doctors Communicate 2007
| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You
Benchmark | 90 | 93 | 92 | 84
CONUS MHS | 80 | 88 | 84 | 77
NAVY | 80 | 88 | 83 | 76
WEST | 80 | 88 | 84 | 77
West Navy | 77 | 85 | 80 | 74
NACC Port Hueneme | 89 | 90 | 88 | 81
NBHC NAS North Island | 84 | 90 | 86 | 79
NBHC NTC San Diego | 79 | 87 | 85 | 77
NH Bremerton | 75 | 85 | 83 | 78
NH Camp Pendleton | 68 | 87 | 78 | 70
NH LeMoore | 85 | 91 | 85 | 83
NH Oak Harbor | 81 | 90 | 83 | 77
NMC San Diego | 77 | 79 | 77 | 68
NMCL Pearl Harbor | 85 | 91 | 83 | 80
TRICARE Outpatient-Chula Vista | 81 | 89 | 87 | 74
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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