Prime Enrollees , Overseas Europe Customer Service 2007
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 50 | 55 | 71
OVERSEAS | 52 | 58 | 79
Overseas Europe | 48 | 61 | 79
48th Med Grp-Lakenheath | *** | 64 | 77
52nd Med Grp-Spangdahlem | 43 | 64 | 84
86th Med Grp-Ramstein | 42 | 68 | 75
Landstuhl Regional Medcen | 43 | 54 | 73
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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