Active Duty , All Regions Courteous and Helpful Office Staff Courteous and Respectful
| 2005 | 2006 | 2007 | Trend
Benchmark | 94 | 94 | 94 | 0
CONUS MHS | 87 | 88 | 88 | 1
ARMY | 85 | 87 | 86 | 1
NAVY | 87 | 85 | 88 | 1
AIR FORCE | 89 | 90 | 91 | 1
OTHER | 91 | 94 | 93 | 2
NORTH | 88 | 88 | 89 | 0
North Army | 85 | 86 | 85 | 0
North Navy | 87 | 85 | 90 | 2
North Air Force | 89 | 92 | 89 | -1
North Other | 95 | 96 | 94 | -2
SOUTH | 86 | 87 | 88 | 1
South Army | 84 | 84 | 84 | 0
South Navy | 86 | 87 | 87 | 1
South Air Force | 89 | 88 | 90 | 1
South Other | 86 | 93 | 93 | 7
WEST | 87 | 88 | 89 | 2
West Army | 85 | 89 | 87 | 2
West Navy | 86 | 84 | 86 | 0
West Air Force | 89 | 90 | 92 | 3
West Other | 90 | 91 | 92 | 2
OVERSEAS | 89 | 90 | 90 | 1
Overseas Europe | 90 | 89 | 90 | 1
Overseas Pacific | 88 | 92 | 90 | 2
Overseas Latin America | 84 | 94 | 88 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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