Retirees and Dependents , All Regions How Well Doctors Communicate Listens Carefully
| 2005 | 2006 | 2007 | Trend
Benchmark | 90 | 90 | 90 | 0
CONUS MHS | 88 | 89 | 88 | 0
ARMY | 87 | 88 | 85 | -1
NAVY | 88 | 89 | 91 | 4
AIR FORCE | 88 | 88 | 87 | -1
OTHER | 89 | 91 | 90 | 0
NORTH | 89 | 90 | 90 | 1
North Army | 87 | 89 | 87 | 0
North Navy | 87 | 90 | 92 | 5
North Air Force | 89 | 88 | 89 | 1
North Other | 90 | 91 | 90 | 0
SOUTH | 88 | 90 | 88 | 0
South Army | 84 | 87 | 86 | 2
South Navy | 91 | 90 | 89 | -1
South Air Force | 89 | 89 | 86 | -3
South Other | 88 | 91 | 89 | 1
WEST | 88 | 88 | 88 | -1
West Army | 92 | 87 | 82 | -9
West Navy | 86 | 87 | 92 | 6
West Air Force | 86 | 86 | 86 | 0
West Other | 90 | 90 | 89 | -1
OVERSEAS | 89 | 91 | 92 | 3
Overseas Europe | 86 | 89 | 92 | 7
Overseas Pacific | 95 | 86 | 90 | -4
Overseas Latin America | *** | 100 | 94 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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