Enrollees with Military PCM , South Army 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75
ARMY | 65 | 59 | 83 | 82 | 60 | 86 | 59 | 52 | 68 | 67 | 88 | 72
SOUTH | 66 | 60 | 84 | 82 | 58 | 84 | 59 | 54 | 65 | 69 | 90 | 76
South Army | 65 | 56 | 81 | 80 | 57 | 86 | 58 | 50 | 70 | 69 | 88 | 74
Bayne-Jones ACH | 56 | 54 | 76 | 75 | 57 | 79 | 50 | 39 | 67 | 56 | 90 | 78
Brooke AMC | 68 | 57 | 87 | 84 | 55 | 86 | 67 | 56 | 80 | 68 | 89 | 82
Darnall ACH | 63 | 56 | 83 | 78 | 48 | *** | 57 | 43 | 70 | 73 | 88 | 73
Eisenhower AMC | 67 | 61 | 82 | 83 | 60 | 83 | 58 | 56 | 71 | 72 | 92 | 73
Fox AHC | 68 | 66 | 84 | 83 | 58 | 89 | 59 | 59 | 68 | 70 | 88 | 71
Lyster ACH | 65 | 56 | 82 | 81 | 62 | 84 | 60 | 51 | 66 | 64 | 86 | 76
Moncrief ACH | 73 | 67 | 85 | 80 | 59 | 84 | 64 | 61 | 60 | 68 | 90 | 75
Reynolds ACH | 63 | 55 | 77 | 75 | 64 | 75 | 58 | 51 | 51 | 67 | 82 | 70
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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