Retirees and Dependents , All Regions Claims Processing 2007
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 87 | 88
CONUS MHS | 88 | 89
ARMY | 88 | 90
NAVY | 89 | 91
AIR FORCE | 89 | 89
OTHER | 87 | 89
NORTH | 88 | 90
North Army | 89 | 90
North Navy | 89 | 92
North Air Force | 91 | 89
North Other | 87 | 89
SOUTH | 87 | 87
South Army | 86 | 88
South Navy | 91 | 90
South Air Force | 86 | 88
South Other | 87 | 87
WEST | 89 | 92
West Army | 92 | 93
West Navy | 88 | 92
West Air Force | 90 | 91
West Other | 88 | 92
OVERSEAS | 74 | 80
Overseas Europe | 73 | 79
Overseas Pacific | 64 | 80
Overseas Latin America | 82 | 82
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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