All Users , South Air Force 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
AIR FORCE | 68 | 64 | 87 | 84 | 60 | 87 | 59 | 57 | 65 | 70 | 91 | 79
SOUTH | 68 | 65 | 86 | 84 | 59 | 86 | 60 | 60 | 67 | 70 | 90 | 75
South Air Force | 68 | 63 | 87 | 84 | 61 | 84 | 59 | 58 | 64 | 69 | 91 | 79
12th Med Grp-Randolph | 68 | 61 | 90 | 85 | 58 | 68 | 66 | 61 | 68 | 71 | 90 | 80
14th Med Grp-Columbus | 75 | 66 | 88 | 83 | 61 | 86 | 61 | 59 | 56 | 70 | 94 | 74
16th Med Grp-Hurlburt Field | 62 | 58 | 85 | 80 | 54 | 82 | 55 | 49 | 66 | 66 | 93 | 83
17th Med Grp-Goodfellow | 71 | 70 | 87 | 85 | 63 | 91 | 65 | 56 | 65 | 79 | 94 | 82
20th Med Grp-Shaw | 69 | 66 | 89 | 85 | 56 | 85 | 57 | 57 | 55 | 71 | 91 | 77
2nd Med Grp-Barksdale | 69 | 61 | 86 | 77 | 66 | 88 | 61 | 56 | 60 | 75 | 94 | 81
314th Med Grp-Little Rock | 72 | 68 | 90 | 83 | 55 | 88 | 56 | 61 | 66 | 68 | 90 | 80
325th Med Grp-Tyndall | 64 | 57 | 81 | 80 | 59 | 86 | 61 | 54 | 64 | 65 | 92 | 82
42nd Med Grp-Maxwell | 75 | 74 | 88 | 89 | 66 | 78 | 57 | 67 | 70 | 69 | 89 | 87
45th Med Grp-Patrick | 66 | 65 | 83 | 79 | 56 | 87 | 58 | 57 | 51 | 72 | 91 | 84
59th Med Wing-Lackland | 65 | 59 | 84 | 84 | 60 | 75 | 59 | 55 | 54 | 62 | 92 | 81
6th Med Grp-MacDill | 66 | 61 | 87 | 84 | 61 | 77 | 64 | 60 | 60 | 73 | 91 | 83
72nd Med Grp-Tinker | 67 | 61 | 84 | 82 | 60 | 78 | 58 | 53 | 60 | 79 | 90 | 77
78th Med Grp-Robins | 64 | 56 | 88 | 82 | 57 | 86 | 54 | 55 | 74 | 58 | 91 | 85
7th Med Grp-Dyess | 64 | 62 | 86 | 84 | 62 | 88 | 59 | 59 | 73 | 77 | 91 | 74
81st Med Grp-Keesler | 69 | 65 | 92 | 87 | 66 | 88 | 60 | 56 | 68 | 76 | 87 | 70
82nd Med Grp-Sheppard | 66 | 65 | 85 | 76 | 60 | 77 | 58 | 52 | 57 | 63 | 91 | 77
96th Med Grp-Eglin | 72 | 66 | 90 | 86 | 60 | 87 | 62 | 60 | 65 | 70 | 90 | 78
South Region-Air force | 64 | 69 | 85 | 81 | 63 | 89 | 61 | 58 | 63 | 68 | 92 | 78
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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