All Users , North Air Force Customer Service 2007
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork
Benchmark | 53 | 63 | 72
CONUS MHS | 50 | 56 | 71
AIR FORCE | 50 | 57 | 75
NORTH | 50 | 56 | 68
North Air Force | 48 | 56 | 70
1st Med Grp-Langley | 45 | 60 | 78
375th Med Grp-Scott | 49 | 55 | 66
66th Med Grp-Hanscom | 49 | 56 | 60
74th Med Grp-Wright-Patterson | 44 | 55 | 70
89th Med Grp-Andrews | 47 | 59 | 68
North Region-Air force | 49 | 63 | 71
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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