All Users , West Army Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 65 | 68 | 71 | 6
ARMY | 67 | 71 | 72 | 5
WEST | 66 | 70 | 73 | 7
West Army | 66 | 74 | 76 | 10
Evans ACH | 68 | 69 | 80 | 12
Irwin ACH | 71 | 76 | 80 | 9
L. Wood ACH | 69 | 82 | 80 | 11
Madigan AMC | 64 | 70 | 84 | 20
Munson AHC | 70 | 67 | 76 | 6
R W Bliss AHC | 65 | 69 | 74 | 9
Tripler AMC | 68 | 82 | 74 | 6
Weed ACH | 65 | 69 | 87 | 21
William Beaumont AMC | 57 | 75 | 54 | -3
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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