Enrollees with Military PCM , North Air Force Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 67 | 71 | 71 | 4
AIR FORCE | 69 | 71 | 75 | 6
NORTH | 66 | 70 | 69 | 3
North Air Force | 70 | 66 | 71 | 1
1st Med Grp-Langley | 74 | 72 | 69 | -5
375th Med Grp-Scott | 60 | 69 | 61 | 0
66th Med Grp-Hanscom | 63 | 66 | 62 | -1
74th Med Grp-Wright-Patterson | 71 | 72 | 72 | 1
89th Med Grp-Andrews | 74 | *** | 69 | -5
North Region-Air force | 70 | 68 | 74 | 4
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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