Enrollees with Military PCM , All Regions Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 55 | 57 | 58 | 4
ARMY | 54 | 59 | 60 | 5
NAVY | 56 | 59 | 57 | 1
AIR FORCE | 57 | 57 | 60 | 3
OTHER | 49 | 50 | 53 | 4
NORTH | 53 | 56 | 57 | 4
North Army | 51 | 56 | 59 | 8
North Navy | 55 | 57 | 57 | 2
North Air Force | 56 | 55 | 59 | 3
North Other | 48 | 58 | 48 | 0
SOUTH | 56 | 58 | 58 | 2
South Army | 57 | 59 | 57 | 0
South Navy | 57 | 62 | 59 | 2
South Air Force | 57 | 59 | 59 | 2
South Other | 44 | 38 | 55 | 10
WEST | 55 | 58 | 60 | 5
West Army | 53 | 62 | 62 | 10
West Navy | 57 | 60 | 58 | 1
West Air Force | 56 | 56 | 61 | 4
West Other | 52 | 46 | 55 | 3
OVERSEAS | 58 | 59 | 62 | 4
Overseas Europe | 59 | 60 | 62 | 3
Overseas Pacific | 56 | 56 | 62 | 5
Overseas Latin America | 59 | 59 | 67 | 8
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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