Active Duty , West Navy Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 51 | 54 | 55 | 4
NAVY | 53 | 56 | 54 | 1
WEST | 51 | 56 | 55 | 4
West Navy | 53 | 58 | 53 | -1
NACC Port Hueneme | 38 | 54 | 61 | 23
NBHC NAS North Island | 65 | 62 | 52 | -12
NBHC NTC San Diego | *** | 63 | *** | ***
NH Bremerton | *** | *** | 62 | ***
NH Camp Pendleton | *** | 50 | *** | ***
NH LeMoore | *** | *** | 67 | ***
NH Oak Harbor | *** | *** | *** | ***
NMC San Diego | 50 | 59 | 45 | -5
NMCL Pearl Harbor | 46 | 49 | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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