Prime Enrollees , Overseas Pacific Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 66 | 69 | 71 | 5
OVERSEAS | 69 | 72 | 79 | 9
Overseas Pacific | 66 | 71 | 79 | 13
18th Med Grp-Kadena AB | 76 | 75 | 75 | 0
NH Guam-Agana | *** | 82 | 79 | ***
NH Okinawa | 66 | 60 | 79 | 13
NH Yokosuka | 68 | 64 | 78 | 10
Pacific-Air force | *** | *** | 87 | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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