Enrollees with Military PCM , West Air Force Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 55 | 57 | 58 | 4
AIR FORCE | 57 | 57 | 60 | 3
WEST | 55 | 58 | 60 | 5
West Air Force | 56 | 56 | 61 | 4
10th Med Grp-USAF Academy | 54 | 51 | 53 | -1
21st Med Grp-Peterson | 51 | 59 | 51 | 0
30th Med Grp-Vandenberg | 60 | 55 | 64 | 4
341st Med Grp-Malmstrom | 61 | 62 | 65 | 4
355th Med Grp-Davis Monthan | 55 | 59 | 58 | 3
366th Med Grp-Mountain Home | 59 | 55 | 62 | 3
377th Med Grp-Kirtland | 51 | 53 | 59 | 7
3rd Med Grp-Elmendorf | 52 | 57 | 56 | 4
509th Med Grp-Whiteman | 61 | 69 | 68 | 7
55th Med Grp-Offutt | 60 | 57 | 61 | 1
56th Med Grp-Luke | 66 | 57 | 64 | -2
5th Med Grp-Minot | *** | *** | 61 | ***
60th Med Grp-Travis | 56 | 53 | 65 | 9
61st Med Squad-Los Angeles | 53 | 48 | 63 | 10
75th Med Grp-Hill | 48 | 51 | 59 | 11
90th Med Grp-F.E. Warren | 60 | *** | 55 | -5
92nd Med Grp-Fairchild | 55 | 55 | 62 | 8
95th Med Grp-Edwards | 58 | 64 | 60 | 3
99th Med Grp-O'Callaghan Hosp | 63 | 53 | 57 | -6
West Region-Air force | 61 | 57 | 68 | 7
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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