All Users , West Navy Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 65 | 68 | 71 | 6
NAVY | 67 | 71 | 70 | 3
WEST | 66 | 70 | 73 | 7
West Navy | 67 | 73 | 66 | -1
NACC Port Hueneme | 52 | 73 | 85 | 33
NBHC NAS North Island | 81 | 77 | 72 | -10
NBHC NTC San Diego | 70 | 70 | 60 | -9
NH Bremerton | 60 | 67 | 79 | 19
NH Camp Pendleton | 67 | 65 | 62 | -5
NH LeMoore | 70 | 73 | 76 | 6
NH Oak Harbor | 64 | 75 | 73 | 8
NMC San Diego | 60 | 78 | 60 | 0
NMCL Pearl Harbor | 68 | 76 | 77 | 9
TRICARE Outpatient-Chula Vista | 73 | 80 | 81 | 9
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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