Enrollees with Military PCM , South Navy 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75
NAVY | 64 | 61 | 83 | 82 | 57 | 85 | 56 | 52 | 63 | 64 | 90 | 74
SOUTH | 66 | 60 | 84 | 82 | 58 | 84 | 59 | 54 | 65 | 69 | 90 | 76
South Navy | 68 | 65 | 85 | 84 | 59 | 84 | 60 | 58 | 61 | 70 | 91 | 76
NBHC Mayport | 66 | 62 | 90 | 78 | 60 | 81 | 63 | 55 | 65 | 72 | 90 | 71
NH Beaufort | 61 | 54 | 81 | 83 | 67 | 88 | 50 | 53 | 59 | 63 | 87 | 75
NH Charleston | 72 | 68 | 87 | 88 | 63 | 93 | 56 | 52 | 57 | 68 | 91 | 71
NH Corpus Christi | 62 | 63 | 85 | 82 | 51 | 79 | 62 | 52 | 58 | 63 | 95 | 73
NH Jacksonville | 70 | 69 | 86 | 85 | 67 | 89 | 60 | 61 | 59 | 68 | 88 | 76
NH Pensacola | 71 | 66 | 85 | 84 | 52 | 83 | 66 | 64 | 71 | 76 | 93 | 82
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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