Enrollees with Military PCM , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 80 | 83 | 86 | 6
NAVY | 81 | 82 | 85 | 4
WEST | 81 | 84 | 89 | 8
West Navy | 81 | 81 | 86 | 5
NACC Port Hueneme | 80 | 87 | 91 | 11
NBHC NAS North Island | 90 | 80 | 94 | 3
NBHC NTC San Diego | 95 | 84 | 93 | -1
NH Bremerton | 74 | 70 | 80 | 6
NH Camp Pendleton | 77 | 79 | 85 | 7
NH LeMoore | 81 | 90 | 84 | 3
NH Oak Harbor | 78 | 82 | 94 | 16
NMC San Diego | 73 | 73 | 79 | 7
NMCL Pearl Harbor | 88 | 80 | 91 | 2
TRICARE Outpatient-Chula Vista | *** | 93 | 92 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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