Enrollees with Military PCM , South Air Force Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 80 | 83 | 86 | 6
AIR FORCE | 81 | 82 | 87 | 6
SOUTH | 79 | 81 | 84 | 5
South Air Force | 80 | 82 | 83 | 3
12th Med Grp-Randolph | 68 | 80 | 67 | -2
14th Med Grp-Columbus | 78 | 85 | 86 | 8
16th Med Grp-Hurlburt Field | 83 | *** | 81 | -3
17th Med Grp-Goodfellow | 90 | 86 | 89 | -1
20th Med Grp-Shaw | 80 | 91 | 84 | 4
2nd Med Grp-Barksdale | 85 | 80 | 87 | 2
314th Med Grp-Little Rock | 75 | 83 | 85 | 10
325th Med Grp-Tyndall | 86 | 87 | 85 | -1
42nd Med Grp-Maxwell | 75 | 84 | 76 | 0
45th Med Grp-Patrick | 87 | 90 | 88 | 1
59th Med Wing-Lackland | *** | 73 | 87 | ***
6th Med Grp-MacDill | 76 | 80 | 77 | 1
72nd Med Grp-Tinker | 86 | 77 | 76 | -9
78th Med Grp-Robins | 79 | 84 | 84 | 5
7th Med Grp-Dyess | 72 | 85 | 86 | 13
81st Med Grp-Keesler | 68 | 79 | 80 | 12
82nd Med Grp-Sheppard | 82 | 82 | 78 | -3
96th Med Grp-Eglin | 84 | 79 | 88 | 4
South Region-Air force | 76 | 71 | 89 | 13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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