Active Duty , North Navy Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 64 | 68 | 69 | 5
NAVY | 65 | 69 | 66 | 2
NORTH | 61 | 67 | 66 | 5
North Navy | 63 | 67 | 69 | 7
NACC Newport | 57 | 66 | 86 | 29
NBHC Little Creek | 60 | 88 | *** | ***
NBHC Navsta Sewells | 62 | 61 | 69 | 8
NBHC Oceana | 51 | 55 | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NH Cherry Point | *** | *** | *** | ***
NH Great Lakes | 77 | 62 | 76 | -1
NMC Portsmouth | 61 | 67 | 69 | 8
NMCL Annapolis | *** | *** | 61 | ***
NMCL Patuxent River | 58 | 61 | 67 | 9
NMCL Quantico | 60 | 64 | 65 | 5
NNMC Bethesda | 62 | 66 | 58 | -4
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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