All Users , South Army 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 67 | 66 | 87 | 85 | 59 | 87 | 59 | 59 | 68 | 69 | 89 | 74
ARMY | 65 | 61 | 84 | 83 | 60 | 87 | 58 | 54 | 69 | 68 | 87 | 73
SOUTH | 68 | 65 | 86 | 84 | 59 | 86 | 60 | 60 | 67 | 70 | 90 | 75
South Army | 66 | 58 | 82 | 81 | 58 | 87 | 58 | 53 | 71 | 70 | 87 | 74
Bayne-Jones ACH | 60 | 58 | 77 | 76 | 60 | 81 | 50 | 45 | 78 | 59 | 91 | 77
Brooke AMC | 69 | 60 | 88 | 86 | 60 | 84 | 67 | 60 | 77 | 71 | 89 | 80
Darnall ACH | 68 | 60 | 84 | 81 | 55 | 93 | 57 | 47 | 63 | 75 | 89 | 72
Eisenhower AMC | 67 | 63 | 83 | 84 | 63 | 86 | 60 | 57 | 68 | 74 | 91 | 77
Fox AHC | 68 | 67 | 84 | 84 | 59 | 88 | 59 | 61 | 70 | 72 | 89 | 71
Lyster ACH | 65 | 57 | 83 | 81 | 64 | 86 | 59 | 53 | 67 | 65 | 85 | 74
Moncrief ACH | 75 | 72 | 87 | 83 | 61 | 86 | 66 | 67 | 67 | 72 | 90 | 74
Reynolds ACH | 64 | 60 | 80 | 76 | 64 | 82 | 59 | 54 | 57 | 69 | 81 | 69
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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