Active Duty , Overseas Europe Customer Service Problem Getting Help from Customer Service
| 2005 | 2006 | 2007 | Trend
Benchmark | 63 | 63 | 63 | 0
CONUS MHS | 43 | 49 | 51 | 9
OVERSEAS | 48 | 52 | 52 | 4
Overseas Europe | 50 | 55 | 53 | 3
48th Med Grp-Lakenheath | 67 | 49 | *** | ***
52nd Med Grp-Spangdahlem | *** | *** | *** | ***
86th Med Grp-Ramstein | 66 | *** | *** | ***
Landstuhl Regional Medcen | 39 | 67 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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