Active Duty , West Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2005 | 2006 | 2007 | Trend
Benchmark | 94 | 94 | 94 | 0
CONUS MHS | 87 | 88 | 88 | 1
AIR FORCE | 89 | 90 | 91 | 1
WEST | 87 | 88 | 89 | 2
West Air Force | 89 | 90 | 92 | 3
10th Med Grp-USAF Academy | 89 | 88 | 87 | -2
21st Med Grp-Peterson | 87 | 94 | 94 | 8
30th Med Grp-Vandenberg | 87 | 89 | 92 | 5
341st Med Grp-Malmstrom | 84 | 85 | 90 | 6
355th Med Grp-Davis Monthan | 91 | 89 | 92 | 2
366th Med Grp-Mountain Home | 90 | 91 | 90 | -1
377th Med Grp-Kirtland | 97 | 94 | 92 | -5
3rd Med Grp-Elmendorf | 97 | 85 | 89 | -8
509th Med Grp-Whiteman | 84 | 91 | 96 | 11
55th Med Grp-Offutt | 91 | 93 | 95 | 4
56th Med Grp-Luke | 90 | 92 | 93 | 3
5th Med Grp-Minot | 90 | 79 | 90 | 0
60th Med Grp-Travis | 87 | 96 | 97 | 10
61st Med Squad-Los Angeles | 90 | 95 | 85 | -5
75th Med Grp-Hill | 89 | 89 | 89 | 1
90th Med Grp-F.E. Warren | 91 | 85 | 92 | 0
92nd Med Grp-Fairchild | 90 | 89 | 92 | 2
95th Med Grp-Edwards | 97 | 98 | 99 | 2
99th Med Grp-O'Callaghan Hosp | 93 | 89 | 93 | 0
West Region-Air force | 80 | 88 | 92 | 12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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