Active Duty , West Navy 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 60 | 84 | 82 | 55 | 84 | 53 | 50 | 63 | 64 | 89 | 73
NAVY | 64 | 58 | 82 | 81 | 54 | 84 | 51 | 48 | 60 | 59 | 88 | 73
WEST | 66 | 61 | 84 | 81 | 55 | 87 | 54 | 49 | 62 | 65 | 88 | 72
West Navy | 61 | 55 | 78 | 75 | 53 | 83 | 48 | 39 | 62 | 56 | 86 | 70
NACC Port Hueneme | 62 | 65 | 85 | 84 | 61 | 92 | 51 | 56 | 58 | 57 | 93 | 73
NBHC NAS North Island | 71 | 54 | 83 | 82 | 52 | 96 | 57 | 49 | *** | 60 | 90 | 75
NBHC NTC San Diego | 75 | 60 | 80 | 80 | *** | *** | 31 | 36 | *** | 49 | 93 | 75
NH Bremerton | 70 | 53 | 81 | 78 | 62 | *** | 58 | 50 | 74 | 39 | 92 | 70
NH Camp Pendleton | 50 | 45 | 68 | 64 | *** | *** | 52 | 32 | *** | 55 | 93 | 68
NH LeMoore | 69 | 59 | 81 | 83 | 67 | 80 | 59 | 54 | 66 | 68 | 89 | 71
NH Oak Harbor | 59 | 62 | 82 | 83 | *** | *** | 44 | 43 | 59 | 69 | 90 | 68
NMC San Diego | 57 | 52 | 75 | 70 | 45 | *** | 40 | 32 | *** | 53 | 83 | 67
NMCL Pearl Harbor | 72 | 61 | 88 | 82 | *** | *** | 55 | 53 | 65 | 59 | 88 | 71
TRICARE Outpatient-Chula Vista | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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