All Users , Overseas Europe Claims Processing Claims Handled in a Reasonable Time
| 2005 | 2006 | 2007 | Trend
Benchmark | 87 | 87 | 87 | 0
CONUS MHS | 81 | 84 | 86 | 5
OVERSEAS | 75 | 79 | 80 | 5
Overseas Europe | 79 | 80 | 80 | 1
48th Med Grp-Lakenheath | 72 | 77 | 88 | 16
52nd Med Grp-Spangdahlem | 79 | 66 | 86 | 6
86th Med Grp-Ramstein | 79 | *** | 76 | -2
Landstuhl Regional Medcen | 79 | 93 | 83 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users