Active Duty , Overseas Pacific Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 64 | 68 | 69 | 5
OVERSEAS | 68 | 72 | 78 | 11
Overseas Pacific | 66 | 73 | 80 | 14
18th Med Grp-Kadena AB | 72 | 72 | 71 | -1
NH Guam-Agana | *** | *** | *** | ***
NH Okinawa | 70 | 57 | 75 | 5
NH Yokosuka | 72 | 63 | 76 | 4
Pacific-Air force | *** | *** | 87 | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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