Active Duty , South Air Force Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 64 | 68 | 69 | 5
AIR FORCE | 68 | 69 | 74 | 6
SOUTH | 64 | 65 | 69 | 5
South Air Force | 68 | 67 | 74 | 6
12th Med Grp-Randolph | 59 | 49 | *** | ***
14th Med Grp-Columbus | *** | *** | 63 | ***
16th Med Grp-Hurlburt Field | *** | *** | 66 | ***
17th Med Grp-Goodfellow | *** | 75 | 75 | ***
20th Med Grp-Shaw | 73 | 65 | 78 | 5
2nd Med Grp-Barksdale | 66 | 76 | 74 | 8
314th Med Grp-Little Rock | 62 | 76 | 64 | 2
325th Med Grp-Tyndall | 71 | 65 | 78 | 7
42nd Med Grp-Maxwell | 66 | 79 | 81 | 15
45th Med Grp-Patrick | 71 | *** | *** | ***
59th Med Wing-Lackland | 71 | *** | 73 | 1
6th Med Grp-MacDill | 53 | 60 | 73 | 20
72nd Med Grp-Tinker | 59 | 62 | 69 | 10
78th Med Grp-Robins | 76 | 59 | 67 | -9
7th Med Grp-Dyess | 69 | 60 | 71 | 2
81st Med Grp-Keesler | 79 | *** | 91 | 12
82nd Med Grp-Sheppard | 81 | 72 | *** | ***
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | *** | 79 | ***
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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