Active Duty , All Regions Courteous and Helpful Office Staff
| 2005 | 2006 | 2007 | Trend
Benchmark | 91 | 91 | 91 | 0
CONUS MHS | 83 | 83 | 84 | 1
ARMY | 81 | 82 | 82 | 1
NAVY | 83 | 80 | 82 | -1
AIR FORCE | 84 | 85 | 86 | 1
OTHER | 88 | 90 | 89 | 1
NORTH | 84 | 83 | 84 | 0
North Army | 81 | 81 | 81 | 0
North Navy | 83 | 79 | 84 | 1
North Air Force | 85 | 86 | 84 | 0
North Other | 93 | 92 | 90 | -2
SOUTH | 82 | 83 | 83 | 1
South Army | 80 | 79 | 80 | 0
South Navy | 83 | 83 | 84 | 1
South Air Force | 84 | 83 | 85 | 1
South Other | 82 | 89 | 89 | 7
WEST | 82 | 84 | 84 | 2
West Army | 79 | 85 | 84 | 5
West Navy | 81 | 79 | 78 | -3
West Air Force | 84 | 85 | 87 | 4
West Other | 88 | 88 | 87 | -1
OVERSEAS | 85 | 85 | 84 | 0
Overseas Europe | 85 | 84 | 84 | -2
Overseas Pacific | 84 | 86 | 85 | 1
Overseas Latin America | 85 | 92 | 87 | 2
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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