Enrollees with Military PCM , South Air Force 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75
AIR FORCE | 66 | 62 | 86 | 83 | 60 | 87 | 59 | 54 | 62 | 68 | 91 | 79
SOUTH | 66 | 60 | 84 | 82 | 58 | 84 | 59 | 54 | 65 | 69 | 90 | 76
South Air Force | 66 | 60 | 85 | 82 | 59 | 84 | 59 | 54 | 62 | 68 | 92 | 80
12th Med Grp-Randolph | 68 | 59 | 89 | 84 | 58 | 67 | 65 | 58 | 68 | 71 | 90 | 79
14th Med Grp-Columbus | 75 | 65 | 87 | 81 | 61 | 86 | 64 | 57 | 55 | 70 | 95 | 73
16th Med Grp-Hurlburt Field | 62 | 59 | 84 | 81 | 55 | 81 | 57 | 50 | 64 | 64 | 93 | 82
17th Med Grp-Goodfellow | 71 | 69 | 87 | 84 | 62 | 90 | 65 | 54 | 64 | 78 | 94 | 83
20th Med Grp-Shaw | 68 | 65 | 88 | 84 | 56 | 84 | 56 | 54 | 55 | 70 | 91 | 79
2nd Med Grp-Barksdale | 68 | 60 | 85 | 76 | 65 | 88 | 61 | 54 | 58 | 74 | 94 | 80
314th Med Grp-Little Rock | 71 | 67 | 89 | 83 | 54 | 87 | 57 | 59 | 65 | 69 | 90 | 79
325th Med Grp-Tyndall | 62 | 55 | 79 | 79 | 58 | 85 | 60 | 51 | 63 | 63 | 92 | 81
42nd Med Grp-Maxwell | 74 | 72 | 87 | 87 | 65 | 78 | 56 | 64 | 71 | 67 | 89 | 88
45th Med Grp-Patrick | 66 | 64 | 82 | 78 | 54 | 86 | 58 | 55 | 50 | 71 | 91 | 85
59th Med Wing-Lackland | 65 | 56 | 84 | 84 | 57 | 88 | 57 | 51 | 62 | 63 | 94 | 82
6th Med Grp-MacDill | 65 | 60 | 86 | 84 | 59 | 77 | 63 | 58 | 59 | 71 | 91 | 83
72nd Med Grp-Tinker | 66 | 59 | 83 | 81 | 60 | 77 | 58 | 52 | 58 | 78 | 90 | 76
78th Med Grp-Robins | 62 | 55 | 87 | 82 | 56 | 86 | 53 | 53 | 73 | 57 | 91 | 86
7th Med Grp-Dyess | 63 | 61 | 86 | 84 | 61 | 87 | 58 | 57 | 72 | 76 | 91 | 74
81st Med Grp-Keesler | 66 | 61 | 91 | 87 | 64 | 83 | 55 | 51 | 63 | 71 | 92 | 70
82nd Med Grp-Sheppard | 66 | 63 | 84 | 75 | 60 | 77 | 59 | 51 | 58 | 62 | 92 | 79
96th Med Grp-Eglin | 66 | 58 | 88 | 82 | 59 | 88 | 61 | 51 | 53 | 64 | 89 | 75
South Region-Air force | 62 | 67 | 84 | 80 | 62 | 89 | 62 | 56 | 61 | 66 | 93 | 80
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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