Enrollees with Military PCM , South Navy Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 67 | 71 | 71 | 4
NAVY | 67 | 73 | 71 | 3
SOUTH | 68 | 70 | 71 | 3
South Navy | 70 | 74 | 74 | 3
NBHC Mayport | 75 | 82 | 74 | -1
NH Beaufort | 76 | 70 | 73 | -3
NH Charleston | 85 | 70 | 78 | -7
NH Corpus Christi | 69 | 71 | 67 | -1
NH Jacksonville | 75 | 78 | 82 | 7
NH Pensacola | 66 | 73 | 66 | 0
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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