Prime Enrollees , North Air Force Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 66 | 69 | 71 | 5
AIR FORCE | 69 | 71 | 75 | 6
NORTH | 64 | 66 | 69 | 4
North Air Force | 69 | 66 | 71 | 2
1st Med Grp-Langley | 69 | 68 | 80 | 11
375th Med Grp-Scott | 63 | 66 | 64 | 1
66th Med Grp-Hanscom | 63 | 66 | 64 | 1
74th Med Grp-Wright-Patterson | 65 | 71 | 69 | 3
89th Med Grp-Andrews | 72 | 65 | 68 | -3
North Region-Air force | 70 | 68 | 74 | 4
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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