Enrollees with Military PCM , North Other 2007 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81
CONUS MHS | 65 | 61 | 84 | 82 | 58 | 86 | 58 | 53 | 65 | 66 | 89 | 75
OTHER | 67 | 72 | 91 | 88 | 53 | 84 | 56 | 64 | 68 | 68 | 90 | 74
NORTH | 64 | 61 | 84 | 83 | 57 | 85 | 56 | 53 | 65 | 64 | 89 | 75
North Other | 66 | 73 | 90 | 89 | 48 | 78 | 51 | 59 | 69 | 59 | 92 | 75
Out of Catchment North Region | 69 | 75 | 92 | 91 | 52 | 81 | 54 | 63 | 67 | 66 | 92 | 74
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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