Active Duty , South Air Force Courteous and Helpful Office Staff Courteous and Respectful
| 2005 | 2006 | 2007 | Trend
Benchmark | 94 | 94 | 94 | 0
CONUS MHS | 87 | 88 | 88 | 1
AIR FORCE | 89 | 90 | 91 | 1
SOUTH | 86 | 87 | 88 | 1
South Air Force | 89 | 88 | 90 | 1
12th Med Grp-Randolph | 93 | 94 | 93 | -1
14th Med Grp-Columbus | 88 | 93 | 92 | 4
16th Med Grp-Hurlburt Field | 87 | 97 | 86 | -1
17th Med Grp-Goodfellow | 84 | 83 | 91 | 7
20th Med Grp-Shaw | 85 | 91 | 93 | 7
2nd Med Grp-Barksdale | 93 | 85 | 90 | -3
314th Med Grp-Little Rock | 90 | 96 | 94 | 4
325th Med Grp-Tyndall | 84 | 84 | 85 | 1
42nd Med Grp-Maxwell | 92 | 88 | 92 | 0
45th Med Grp-Patrick | 97 | 91 | 95 | -2
59th Med Wing-Lackland | 82 | 80 | 81 | -2
6th Med Grp-MacDill | 89 | 86 | 92 | 4
72nd Med Grp-Tinker | 92 | 91 | 89 | -3
78th Med Grp-Robins | 87 | 85 | 94 | 7
7th Med Grp-Dyess | 89 | 86 | 87 | -2
81st Med Grp-Keesler | 86 | 96 | 98 | 12
82nd Med Grp-Sheppard | 91 | 85 | 86 | -5
96th Med Grp-Eglin | 92 | 86 | 96 | 3
South Region-Air force | 97 | 86 | 93 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users