Prime Enrollees , West Army Customer Service Problem with Paperwork
| 2005 | 2006 | 2007 | Trend
Benchmark | 72 | 72 | 72 | 0
CONUS MHS | 66 | 69 | 71 | 5
ARMY | 68 | 72 | 72 | 4
WEST | 67 | 71 | 74 | 6
West Army | 66 | 75 | 76 | 10
Evans ACH | 68 | 68 | 77 | 8
Irwin ACH | 71 | 78 | 81 | 9
L. Wood ACH | 71 | 82 | 78 | 8
Madigan AMC | 60 | 69 | 84 | 24
Munson AHC | 73 | 65 | 74 | 1
R W Bliss AHC | 65 | 69 | 69 | 4
Tripler AMC | 67 | 85 | 78 | 11
Weed ACH | 69 | 71 | 85 | 16
William Beaumont AMC | 61 | 68 | 54 | -8
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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