All Users , South Air Force Claims Processing Claims Handled Correctly
| 2005 | 2006 | 2007 | Trend
Benchmark | 88 | 88 | 88 | 0
CONUS MHS | 82 | 85 | 88 | 6
AIR FORCE | 84 | 85 | 87 | 4
SOUTH | 81 | 83 | 86 | 5
South Air Force | 82 | 83 | 85 | 2
12th Med Grp-Randolph | 76 | 77 | 68 | -8
14th Med Grp-Columbus | 79 | 85 | 87 | 7
16th Med Grp-Hurlburt Field | 93 | *** | 82 | -11
17th Med Grp-Goodfellow | 91 | 77 | 92 | 1
20th Med Grp-Shaw | 77 | 89 | 84 | 7
2nd Med Grp-Barksdale | 87 | 83 | 88 | 1
314th Med Grp-Little Rock | 83 | 86 | 89 | 6
325th Med Grp-Tyndall | 89 | 92 | 86 | -4
42nd Med Grp-Maxwell | 73 | 86 | 81 | 7
45th Med Grp-Patrick | 86 | 86 | 85 | -1
59th Med Wing-Lackland | 82 | 77 | 73 | -8
6th Med Grp-MacDill | 82 | 88 | 77 | -6
72nd Med Grp-Tinker | 86 | 72 | 79 | -6
78th Med Grp-Robins | 80 | 87 | 88 | 8
7th Med Grp-Dyess | 76 | 84 | 89 | 13
81st Med Grp-Keesler | 76 | 81 | 91 | 15
82nd Med Grp-Sheppard | 89 | 87 | 76 | -13
96th Med Grp-Eglin | 88 | 89 | 88 | 0
South Region-Air force | 76 | 70 | 89 | 13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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