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Prime Enrollees , All Regions
Claims Processing

Claims Handled Correctly
  2005 2006 2007 Trend
Benchmark 88 88 88 0
CONUS MHS 81 85 87 6
ARMY 81 84 87 6
NAVY 82 83 86 4
AIR FORCE 82 85 87 5
OTHER 80 86 86 7
NORTH 80 84 85 6
North Army 79 83 88 9
North Navy 82 85 88 6
North Air Force 82 81 84 2
North Other 78 84 83 6
SOUTH 80 83 85 5
South Army 81 79 87 6
South Navy 80 82 85 5
South Air Force 81 82 85 4
South Other 79 84 85 6
WEST 84 88 90 6
West Army 81 89 88 7
West Navy 85 83 86 1
West Air Force 85 88 91 6
West Other 83 89 92 9
OVERSEAS 81 87 84 3
Overseas Europe 84 88 83 0
Overseas Pacific 72 84 79 7
Overseas Latin America 96 93 97 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 and 2007
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
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