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Prime Enrollees , North Other
Customer Service

  2005 2006 2007 Trend
Benchmark 63 63 63 0
CONUS MHS 54 58 59 5
OTHER 51 56 58 7
NORTH 53 56 58 5
North Other 50 53 56 6
Out of Catchment North Region 49 52 56 7
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users